102 Business View Magazine - May 2016
accounting, and doing their daily reports and daily de-
posits. When they’re ready to go, we actually have an
in-store trainer that goes to their office and spends
the first week with them during their Grand Opening,
hands-on, in the store, giving them an additional week
of support, training, and mentorship, and making sure
that they’re moving in the right direction. The in-store
field training and support is an ongoing thing, where
we have field personnel that make regular office visits
out to the offices in order to provide continuing sup-
port and training.”
Silke says that, in comparison to owing an indepen-
dent insurance agency, Fiesta franchisees have the
ability to earn commission levels significantly higher
than the industry average. “Instead of commission lev-
els of 10 or 12 percent,” he says, “we have multiple
carriers who offer commission levels of 17 percent
or higher. It’s purely the result of offering volume and
economies of scale to our carrier partners. Our top ten
carriers constitute 70 percent of our overall business
written. That’s the key to building solid, long-term busi-
ness relationships with our carrier partners. They’re
