 
          Business View Magazine
        
        
          
            3
          
        
        
          “Back in those days, we sold stuff,” said Daryle Og-
        
        
          burn, an employee since 1978 and now the compa-
        
        
          ny’s president. “We sold casters, wheels, hand trucks,
        
        
          shelving and we did some small systems work, putting
        
        
          in conveyor systems, mezzanines and picking systems.
        
        
          “We do complete systems work now. People can buy
        
        
          the things from catalog houses, they can buy it right
        
        
          from the Internet, or wherever, and it doesn’t seem
        
        
          like the average customer cares as much about those
        
        
          things being exactly right. They’re willing to take them
        
        
          fast and willing to get what they get for it. That sort
        
        
          of disqualified us, even with shelving or casters, we
        
        
          made sure they were right for the application, so we’ve
        
        
          evolved into a solutions-type company.”
        
        
          Ogburn’s relationship with the business actually be-
        
        
          gan while he was employed elsewhere as an engineer
        
        
          and was a long-term sales customer of Abernathy’s at
        
        
          Advanced Equipment. The two men talked intermit-
        
        
          tently about career opportunities, and Ogburn, who’d
        
        
          consistently balked at the idea, eventually agreed to
        
        
          make a visit to Charlotte to get a first-hand look at how
        
        
          things were done.
        
        
          Upon arrival, he discovered that a single “application
        
        
          specialist” was responsible for establishing contact
        
        
          with would-be customers, and that the same person
        
        
          would do project engineering tasks on any work sub-
        
        
          sequently done with that client – rather than simply
        
        
          concentrating on sales.