Expanding Horizons in Property Management

Regional presence and client-centric experiences shape growth in a changing market

 

Landmark Commercial Real Estate, a leader in its field, was founded in 1993 by Brad Saville. It has since grown to firmly establish itself as a premier full-service commercial real estate firm in Wichita, Kansas. Originally focused on brokerage, the firm expanded into property management 15 years later, carving out a niche in retail development and leasing.

Landmark has built a strong reputation as a full-service commercial brokerage and property management firm. As the company continues its growth journey, it has deployed several essential strategies to ensure continued success.

First, Landmark’s leadership remains steadfastly committed to operational innovation and regional expansion. The company’s goal to extend operations further into Kansas and other states has evoked a proactive approach to acquisitions, recruitment, and market penetration.

The firm is focusing on identifying high-potential commercial markets and attracting top-tier agents who align with its culture. This will allow Landmark to solidify its presence in new regions while maintaining the quality and expertise that have defined its brand.

Simultaneously, Landmark is also leveraging cutting-edge marketing and technology solutions.

The firm has already embraced AI-driven tools, video marketing, and interactive property showcases, giving it an edge in a rapidly evolving industry.

Leadership understands that staying ahead of digital trends will be crucial in maintaining Landmark’s competitive advantage.

Equally important is preserving the firm’s culture of teamwork and client-focused service at the ground level. To accomplish this, the firm is prioritizing strong vendor relationships and exceptional customer service.

These relationships are vital, as a well-supported team has been the hidden lynchpin that has allowed Landmark to deliver consistently excellent results while deepening its community impact.

The vision for Landmark Commercial Real Estate is quite clear: long-term success—one defined by growth, industry leadership, and a reputation as a trusted partner in commercial real estate.

A Full-Service Approach with a Specialized Focus

Today, Landmark manages and brokers more than 140 properties, working with both national tenants and local startups to provide comprehensive real estate solutions. The firm has built a reputation as the go-to firm for businesses seeking to establish a presence in Wichita.

“We’re very well known in the market with a lot of national tenants as the go-to firm if you want to open up in Wichita. We also work with a lot of newer startups or locally owned groups. That’s probably 80% of our business: locally owned startup companies,” says President Joshua Turner.

While many national firms struggled during economic downturns, Landmark remained steady, even expanding during challenging times.

The company’s ability to adjust to market trends and client needs has positioned it as a leader in the commercial real estate sector. It offers services in development, asset management, brokerage, and property management.

What sets Landmark apart from competitors is its dedication to providing a full spectrum of services within the commercial real estate sector.

“Because we offer all levels of service. We can provide a lot of continuity, whereas most of our competitors only do brokerage or property management. We offer the full spectrum,” Turner explains.

Additionally, unlike firms that handle both residential and commercial properties, Landmark specializes exclusively in commercial real estate, allowing for a more refined and expert-driven approach.

This singular focus allows Landmark to offer continuity throughout a commercial property’s lifecycle, from development to long-term management, ensuring that clients receive tailored, uninterrupted expertise for their business needs.

Turner emphasizes the value of this focused approach, saying, “You can only be really good at so many things. When you spread yourself too thin, you lose that expertise.”

As a result of this stance, clients benefit from a seamless experience, knowing that a team with decades of experience in the industry handles their real estate needs.

Another differentiator is the fact that Landmark has consistently stayed ahead of the curve by integrating innovative marketing and technology strategies.

“We’re making sure that we’re leading the path on new marketing trends. So, we are implementing a lot of new marketing elements using AI. We’re also doing a lot of video marketing of our properties and services in general,” Turner confirms.

Recognizing that traditional real estate marketing methods are becoming outdated, the company has invested heavily in video and digital engagement. However, it still leverages traditional methods, like flyers, to maximize its reach.

“We study what’s happening on the East and West Coasts and implement the latest marketing trends before they become mainstream here in Wichita,” Turner explains, noting that video marketing has been a game-changer for the firm.

For example, potential clients can take virtual tours of properties before scheduling in-person visits, saving time and increasing efficiency.

Cultivating a Culture of Teamwork and Partnership

Landmark’s operational process relies heavily on two aspects: its personnel and its partners.

An ensemble of powerful software partners is the foundation of its technological advances. “We use a platform called Buildout, which we use for the brokerage side. It helps with some innovative marketing and graphics,” Turner states.

On the property management side, Landmark leverages AppFolio to ensure smooth operations across all business aspects. The platform is interactive and accessible to clients, tenants, vendors, and the Landmark team.

“AppFolio connects to about 40 platforms, including Buildout, that it automatically feeds our listings to… That platform automatically loads us to those sites. So our clients are getting a lot more exposure than some of our competition, who are just putting them on the main sites or their website or sending flyers to the local agents via email. We’re getting global exposure on most of our listings that way,” Turner explains.

Altogether, these tools enable the team to automate listings, enhance tenant interactions, and provide clients with real-time data and analytics.

Beyond its technological advancements, Landmark also prides itself on fostering a positive and supportive workplace culture.

The firm’s leaders deploy a hands-on leadership style and have cultivated an environment where employees feel valued and motivated. The firm’s founder, in particular, is quite experienced in leading this way.

“Brad genuinely cares about the people who work for him,” Turner says. “He makes sure everyone is happy at work and goes out of his way to support his team. That attitude trickles down, creating a collaborative and engaging work environment.”

Thanks to this, Landmark’s operational philosophy is built on teamwork and mutual support. Employees are encouraged to step in and help one another because what matters most is that clients receive the best service possible.

Landmark’s success is also rooted in its strong relationships with vendors and local businesses. The company works with a carefully vetted list of contractors and service providers who all adhere to high standards of quality and reliability.

“We do have a lot of great relationships with our vendors. And we have very high standards for the vendors we’re gonna work with across the board… so we’re always open to talking to new vendors. Still, at the same time, we already have some of the best in the market that we work with, from everything from roofers to janitorial… we’ve done a ton of work locally with Farha Roofing and Precision Construction Services. Cook’s Heating and Cool does a lot of work for us as well… They’re locally owned and operated, and we really try to focus on that,” Turner explains.

Having these relationships is a big benefit; however, Landmark still makes sure to keep its vendor relationships relatively competitive. When it comes to the firm’s larger projects, it usually requires multiple bids to ensure clients receive the best value.

“However, price isn’t everything—service and quality always come first,” Turner confirms.

Expanding Into New Markets and a Bright Future

Beyond vendor partnerships, Landmark is also deeply engaged in the Wichita community. The firm actively supports charitable organizations, hosting fundraising events for causes such as the American Heart Association.

This year, Landmark is expanding its philanthropic reach, working with multiple charities to maximize its impact. Giving back to the community is a core part of the firm’s values.

Whether it’s through food drives, fundraising events, or direct sponsorships, Landmark believes in making a positive difference.

Looking ahead, Landmark is focused on strategic expansion beyond Wichita.

The company is actively exploring opportunities in Oklahoma, Western Kansas, and North Central Kansas, with plans to enter Arkansas and Missouri within the next five years.

This growth strategy involves acquiring smaller real estate firms, recruiting top agents, and strengthening Landmark’s presence in new regions.

“Our goal is to bring the same level of service and expertise to new markets while maintaining our core values and client-centric approach,” Turner explains. “We see a lot of opportunities in these areas, and we’re excited about what the future holds.”

As Landmark Commercial Real Estate continues to grow, its devotion to service, innovation, and community engagement remains its driving force.

By balancing technological advancements with personalized client relationships, the company has positioned itself as a leader in the commercial real estate sector.

The firm’s vision is clear, its team is dedicated, and its culture is rooted in excellence. Landmark Commercial Real Estate is well on its way to shaping the future of commercial real estate in Wichita and beyond.

As the firm embarks on its next chapter, its legacy of integrity and client-focused service will undoubtedly continue to set it apart as a respected captain of its industry.

AT A GLANCE

Who: Landmark Commercial Real Estate
What: A full-service commercial real estate firm specializing in brokerage, property management, and development
Where: Wichita, Kansas
Website: www.landmarkrealestate.net