Business View - May 2015 145
as a year ago, he said, and the company has posted
upticks in both employees and revenue in each of the
15 years since it was founded.
“There are other ambulance services and other busi-
nesses that do the ambulatory work as well – the car
rides and the wheelchair work,” Russell said. “But I
would say that it’s our attitude toward the way that we
take our business that’s helped us grow. It’s one of our
founding beliefs and our vision is that every patient
matters. When they’re in our car, our ambulance, our
wheelchair van, they are No. 1.
“It’s that attitude that we instill in all of our employ-
ees, and that passes through. Our clients see that, our
partners, our nursing homes, our hospitals, and that’s
what’s helped us grow.”
North East’s operations are scattered throughout
southern and mid-coast Maine and include a one-
ambulance location in Sanford, a base in Biddeford
with five ambulances and 13 cars/vans, a main hub in
Scarborough with 16 ambulances and 45 cars/vans,
five ambulances and a handful of municipal 911 con-
tracts in Topsham and municipal contracts and nurs-
ing home/hospital functions in Rockport.
HEALTHCARE