Business View Magazine | January 2020

44 BUSINESS VIEW MAGAZINE JANUARY 2020 relates Gail Gust, VP of Marketing & Business Development. “It became clear that the hotels could benefit from a single provider offering more than one service. In 2000, he installed the first ’wired’ high-speed internet system and, within a year, had established 24/7 support help desk operations at Broadband’s home office in Youngstown, Ohio.” But Lucci didn’t stop there. In 2009, Broadband became a DIRECTV® authorized dealer, selling and installing DIRECTV for a mix of hospitality and residential customers. Following that, the company became an AT&T Solution Provider, providing fiber, mobility, and other networking services through AT&T’s infrastructure. In 2015, they also became a Hospitality Phone Systems Provider. “By then, it was obvious that Broadband needed to take on more streamlined operations, a bigger corporate feel,” says Gust. “Vince hired Jason Yu as the COO to take over the operations, add more products and services, and grow the company to become who we are today.” Looking ahead, Lucci opted to increase his marketing efforts in the core hospitality sector while expanding into different verticals - twin strategies he felt would give him the visibility and reach to provide fully customizable, scalable, and more cost-effective communications services to more properties. “I came on board in 2018 for marketing and business development,” confirms Gust. “Broadband had really been a ‘best-kept secret’ until then. It was clear that they were ready to leverage the strong AT A GLANCE BROADBAND HOSPITALITY WHAT: A provider of multiple hospitality technology services and solutions WHERE: Youngstown, Ohio WEBSITE: