Business View Magazine
7
Financial and operational information from all the resi-
dences have been combined with others in the prov-
ince by the Ontario Retirement Communities Associa-
tion, which provides an even greater opportunity for
measurement.
“It just shows where your group of homes fits versus
other homes and how things unfold in terms of prices,
services and other things,” Koller said. “We’re used to
always being under a microscope and it’s an important
part of the process, because from there we determine
what we are going to do in terms of actions and goals.
It gives us another basis for what’s the next step.”
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Dial Tone (
Shimmerman Penn (
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Madelaine Steller-Cain, Executive Director
