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Business View Magazine
our executive directors, and, to tell you the truth, in all
the homes we’ve purchased and are developing, the
executive directors have had 15, 20 years-plus experi-
ence in the industry.
“I draw on their experience as executive directors, and
there was no top-down idea.”
Koller meets with the directors of each of the compa-
ny’s eight (facility No. 8 is under construction) retire-
ment residences on a monthly basis, to discuss each
of the departments that the directors are responsible
for and any common challenges they’re encountering,
while also throwing the get-together open for brain-
storming.
Roughly 50 people work at each of the actual resi-
dences, while another half-dozen or so (executives,
support staff and an IT specialist) are stationed at the
Greenwood headquarters office.
Seven of the residences are up and running and fully
functional at this point, while one more – Harmony Hill
Retirement Community in Oshawa – is scheduled to
come on line later in 2015. The existing facilities range
from 90 to 150 suites, and, among the newer ones,
Bramalea Retirement Residence will have more than
140 suites in a converted hotel building and Harmony
Hill will include 72 independent apartments connect-
ed to a 134-unit retirement home.
“There’s no long-term big plan that stretches five years
out,” Koller said. “We’re going to see how the market
grows and goes, and we want to continue to improve
on every property we have. We want to be as good as
we can be, and we won’t just be building for the sake
of building. Each and every one of the homes will meet
benchmarks and we’ll continue to maintain that.”
The average resident age across the Greenwood roster
is 87 years old, though the number skews downward
in Hamilton, where Caroline Place is in downtown,
Adelaide Place in Lindsay
