| Cover | 1 |
| Table of Contents | 5 |
| Editor's Note | 6 |
| Opening Lines | 9 |
| Executive View | 18 |
| Purple Heart Homes | 20 |
| IFA | 24 |
| The Electronic Retailing Association | 28 |
| Direct Holdings Global | 32 |
| KDL | 44 |
| Sedlak Management Consultants | 48 |
| The National Community Development Association | 56 |
| Clarksville, Tennessee | 62 |
| Durham, North Carolina | 68 |
| Wentzville, Missouri | 78 |
| The International Association of Exhibitions and Events | 84 |
| Palm Springs Convention Center | 90 |
| The Rhode Island Convention Center | 96 |
| The Dayton Convention Center | 102 |
| The Columbus Georgia Convention & Trade Center | 108 |
| National Association of Manufacturers | 114 |
| JAC Products Inc. | 120 |
| KDL | 44 |