july2017

144 145 a younger demographic has taken to the RV lifestyle has been the manufacturers’ drive to add more creature comforts and more bells and whistles to their offerings. “In the last num- ber of years, flat screen TVs have been a big improvement,” he says. “You can put a TV just about anywhere, now. Six or seven years ago, it just wasn’t affordable. There are outside camp kitchens; more slide-outs to make more space. The technology has gotten significantly better.” As for the future, Baidas says that expanding to more locations is less important than making sure the company continues to offer the best in product, pricing, and service. “For us, it’s about what do we do every day that makes us a better company? What items can we work on to make us a better company today and tomorrow?” he posits. “So, training and development is an area that we’re going to spend a lot of time on.We’re going to train and develop our people better; we’re going to give them resources to make them better at their jobs.We just spent money on Dale Carnegie training for our managers and our key personnel to get them exposure to training they probably hadn’t had before. We GENERAL RV CENTER PREFERRED VENDORS n Stromberg Carlson Products, Inc. www.strombergcarlson.com Stromberg Carlson Products, Inc., located in Traverse City, MI, is a third-generation company that has served the RV aftermarket for over 54 years. The company was found- ed by David Stromberg, and is now run by his grandsons, Robert Brammer Jr. and Charles A. Brammer. Its products are available nationwide, and include: fifth wheel tail- gates, RV handrails, steps and accessories, cargo storage and carriers, RV jacks, and more. n Wiper Technologies by Diesel Equipment www.dieselequipment.com feel like we have the best people and we want to give them more tools to be successful.” “So, we’re continuing to find ways to reinvest in not just us, but in our customers and in the industry,” Baidas states, summing up. “Those things are going to continue.We believe we can provide a better experience all the way through the sales and ownership process that most deal- erships can provide. It’s in our DNA and it’s easy to see when you walk in the door.We’re going to be here tomorrow, and we’re going to work really hard to make sure you don’t miss a vacation.”