Business View Magazine | December 2018

96 97 “Number two is an expansion and development of a mental health program,” he continues. “Men- tal health and behavioral health is a dire need. As Jodi alluded to, previously, we’re a big mining and logging industry, but some of that mining has dis- solved over the last ten or fifteen years, leading a lot of people to lose jobs and income, which then reduces their ability to get proper healthcare, which then leads to behavioral issues. So, there’s a string of bad things that has happened to people. Plus, we have some long winters up here and it weighs on people. Plus, we have one of the highest concentrations of veterans anywhere in the United States. So, good, strong mental health is of utmost importance to us. “The third section is chemotherapy and chemo care. One of the things that we’d like to do here is expand our chemo program to be a little bit more inclusive of age; we can use a little bit more of a pediatric and geriatric chemotherapy program.” When all is said and done, though, serving the community will always be the number one pri- ority for the professionals at Ely-Bloomenson Community Hospital. “In the days where you see these huge, huge healthcare systems, sometimes the patient gets lost.We are one of the few stand- alone, independent hospitals that treats every- body as a name and not a number,” Coyle asserts. “When you take a look at our engagement scores, they’re in the top in the country, performed by people who truly take care of folks like they’re their neighbors and friends - because they are. The quality of everything here, from the emer- gency room to home health, is as good as you’ll l Daily Cleaning and Housekeeping Services l Carpet and Upholstery Cleaning l Vinyl Floor Care l Concrete/Terrazzo/Stone Polishing l Cold and Flu Outbreak Prevention l Other Specialty Cleaning We are a family run business originally founded in 1977 as Roufs Cleaning Concepts but restructured in 2015 to be Roufs Property Maintenance, Inc. We specialize in the cleaning of Healthcare, Financial, Government, Higher Education and other highly secure/demanding institutions. ELY-BLOOMENSON COMMUNITY HOSPITAL find it anywhere else. So, people are starting to choose this organization and travelling to get here because of our outcomes.” “Small hospitals, when operating correctly, can still have a positive bottom line as well as high quality, low turnover, and be a community resource,” Coyle says, in conclusion. “What I tell groups when I speak to them is, ‘If you don’t know where to go, call us.We’ll figure it out for you.’We want to be known as not only the larg- est employer in the community, but one of the biggest partners.We want people to reach out to us, to listen to them, and to be able to help provide resources; to make sure that folks don’t have to go outside of our market for things. You don’t need to be in a big hospital in order to get effective care.” PREFERRED VENDORS n OneAmerica® The companies of OneAmerica® have been helping orga- nizations with their tax-exempt retirement plans since 1964 while providing an award-winning client focus. Learn more at n Roufs Cleaning Concepts Small hospitals, when operating cor- rectly, can still have a positive bottom line as well as high quality, low turnover, and be a community resource. What I tell groups when I speak to them is, ‘If you don’t know where to go, call us. We’ll figure it out for you.’ MICHAEL COYLE CEO