Business View Magazine
7
tomers and finding out what they need, so we use our
customer base to improve our services. If one of our
customers has an issue, the first priority is ‘Fix it!’ and
then let’s deals with what happened. That’s kind of
our motto. If a customer calls and complains we fix
it. We don’t hassle them and then, after the fact, af-
ter we’ve taken care of the customer, we say ‘Where
did the ball drop?’ and ‘How can we make sure that it
doesn’t happen again?’ That’s our culture and we are
proud of that.”
Liniform Service is a Women Owned Business, and still
a family affair, owned by Ed Jr.’s three daughters and
son, Bertha Jenkins, and Pat Shultz, the company’s
Vice President who recently retired. It is a member of
the CSC Network: the National Alliance of Independent
Launderers, and the Women Business Enterprise Na-
tional Council. In addition, the company is a TEC, Total
Energy Concept, Certified Green Facility, dedicated to
reducing, reusing, and recycling. It is an active mem-
ber of the Barberton community, devoting time and
money to various local charities and organizations.
In 90 years, Liniform Service has come a long way
from the days when Edward and Albert Good drove
around town, picking up laundry door-to-door. And yet,
this venerable company still operates out of its original
space, and still serves the cleaning needs of its north-
eastern Ohio neighbors and friends.
PREFERRED VENDORS
United Textile Distribution
– Headquartered in Gar-
ner, NC, United Textile Distribution began as a supplier
of textile flat goods in 1990. The company supplies
table and bed linens, towels, aprons, hangers, dust
control products, and healthcare apparel, such as lab
coats, scrub suits, patient gowns, surgeons gowns,
and bath robes.
