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Business View Magazine
soil and clean. For a small, family-owned company that
was one of the biggest investments, barring the fire,
that we did. It was a ten-year project. We did that think-
ing of the HLAC certification, because we had to totally
revamp our plant. We got our certification in January,
2015.” (The Healthcare Laundry Accreditation Council
(HLAC) is a non-profit, accreditation organization de-
veloped to provide a third-party inspection and accred-
iting program for laundries processing healthcare tex-
tiles based on the highest standards for patient safety
and infection prevention.)
Today, Liniform services over 2,000 clients per week,
including medical and dental offices, restaurants,
caterers, schools, manufacturers, hotels, and many
other businesses in a 13-county area in northeastern
Ohio. Its 50 employees and nine trucks supply linens,
uniforms, mops and mats, and rest room supplies, as
well as direct sales items such as decorated polos, T-
shirts and other apparel, large capacity hygiene paper
products, and soap and skin sanitizer.
“Our focus is on small to medium sized businesses.
That’s really our niche,” says Jenkins. “We service
anything from your local pizza shop to your emergency
medical clinic and surgery center – the ‘retail medi-
cal.’ We used to do heavy industrial, but we’ve gotten
away from that. We wanted to stick with the ‘cleaner
soil.’ So we let the Cintases and the Aramarks take all
of the industrial.”
According to Jenkins what differentiates Liniform Ser-
vices from its competitors is its one-stop shop capabili-
ties and its excellent customer service. “Our route driv-
ers come in; they stock and organize our customers’
shelves. They have the authority to make decisions.
We’re small enough so that our service department
can still give that personal service, but we’re large
enough to compete very nicely with the bigger com-
panies. And we spend a lot of time talking to our cus-
