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Business View Magazine
METCALFE GARDENS: BREAKING THE
BOUNDARIES OF RETIREMENT
Metcalfe Gardens creates a unique retirement experience
that stands apart from the rest
Founded in 1988, as one of St.Thomas’ two retirement
homes, Metcalfe Gardens began in a time when retire-
ment homes were a fairly new concept in the area. The
building is five stories high, and has 97 suites of seven
different sizes. The home houses anywhere from 92 to
106 residents, on a regular basis.
“There was a need for it but I think that not knowing
what it was, our company had an idea of customer ser-
vice like the hotel industry,” said Lori Lackey, General
Manager, speaking about the early days of Metcalfe
Gardens. “We realized, along the way, that we had to
provide some level of assistance with personal care to
be viable as a business, as well.”
Lackey was initially hired as a day health care worker
at Metcalfe Gardens after having been a nurse at a
local hospital.
