KPU built the entire Radio Access Network (RAN) infrastructure in Ketchikan, utilizing Verizon’s core network to launch wireless service, including device sales through an in-house Verizon store. This network remains operational well over a decade later. More recently, KPU has focused on Wi-Fi deployments for businesses—often with pay-for-access models— and public locations like the airport and coffee shops, leveraging these access points to provide free KPU Internet customer service. KPU has also moved into security camera systems, utilizing its Ubiquiti and Cisco Meraki platforms for local police, ports and harbors, and other businesses. The company also offers a unique community service, which involves filming high school sports. “So, we film baseball games, basketball games, softball games, and also some swimming. It used to be a linear offering on our TV service, but now it’s on a streaming platform where customers can download our KPU Net or KPU TV app and then watch that programming,” Lindren clarifies. Lastly, KPU also operates a data center, providing colocation space and related services. UNIQUE MARKET POSITIONING AND A CULTURE OF TRANSPARENCY In a market with a direct cable competitor, KPU Telecom has developed a robust strategy to stand out and offer value. “So, it’s been really important for us to differentiate ourselves. I would say the number one thing is that we spoil our customers, and everything is local. All 153 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 09 KPU TELECOM
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