investments that prioritize community benefit and service quality over short-term gains. A great example of this would be the company’s investment in its 48-fiber subsea cable to Prince Rupert. This asset, coupled with the proactive exploration of AI implementation and ambitious network upgrades, ensures KPU not only remains at the bleeding edge of development but also remains a vital pillar of the region. When it comes to securing more of that regional relevancy, the pursuit of transport redundancy has been critical, as creating an additional path north to Juneau further safeguards its network. At the most fundamental level, KPU Telecom’s consistent success hinges on its local philosophy, which spoils its customers with an unmatched level of accessibility and service that competitors simply cannot keep up with. At the same time, employees also enjoy the benefits of that accessibility, as KPU Telecom empowers its workforce through transparency, an open-door policy, and valuing every employee’s input. To sweeten the deal, KPU has an incredible habit of transforming its customer service reps into proactive salespeople with great perks like incentive pay. Additionally, the company’s long-term, value-driven partners, like Westpark Electric and CityWest Cable & Telephone Corp, have ensured continuity and cost efficiency in the company’s operation over the years. Overall, KPU Telecom has proven a profound understanding of how local roots and technological prowess combine to create a powerhouse strategy for growth. THE EVOLUTION OF KPU TELECOM’S CORE SERVICES AND FACILITIES In 1934, KPU Telecom was born out of sheer necessity. Due to Alaska’s remote geography, with no communication services available, the City of 151 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 09 KPU TELECOM
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