as a key enabler. “A year and a half ago, we implemented a full downtime and efficiency system in production,” says J. Hartley.“It’s helped us use the data we already collect to grow in a good way and execute at a higher level for our customers.” Automation is an ongoing focus, with the company exploring ways to streamline processes not only in manufacturing but also in accounting, inventory management, and customer service.“The key is using technology that truly benefits the business without drowning in data,” J. Hartley says.The goal is to make work easier and more efficient for employees while enhancing service for customers. PARTNERSHIPS BUILT ON TRUST Vendor and supplier relationships remain critical to H&H’s resilience. “Some of our flavor companies have brought us new business,” M. Hartley says. “Having vendors that are loyal to us and help us grow is essential. My dad always focused on treating vendors well, and the last five years have shown just how important that is.” In times of supply chain disruption, those partnerships have been invaluable, ensuring that H&H can continue to meet customer needs even when the market is unpredictable. A FUTURE OF CONTINUOUS IMPROVEMENT Looking ahead, H&H’s leadership is united in its commitment to refining and evolving every part of the business. “We have a company-wide goal of continuous improvement,” M. Hartley says. “One of our younger leaders, Lindsey Mirzadeh (Director of Quality and Regulatory), came up with the idea of ‘#ContinuousImprovement,’ and we’ve embraced it.” This mindset requires a willingness to let go of outdated practices in favor of new, more effective approaches, a balance of respecting tradition while being unafraid to change. As the company moves forward, its focus will remain on leveraging technology, expanding into new markets, strengthening relationships, and maintaining the high level of quality and service that has defined H&H for over 60 years. “We want to continue to get better at everything we do,” M. Hartley affirms. “That’s how you grow.” 133 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 09 H&H PRODUCTS COMPANY
RkJQdWJsaXNoZXIy MTI5MjAx