than simply expanding his vendor network. “I’ve tried to identify the best in the industry for the services we need, and we tend to work with them by making them preferred vendors, knowing that again, the relationship isn’t transactional,” Dimitroff states. All American Pet Resorts maintains long-standing relationships with partners for core supplies like pet beds and cleaning products, but has also been proactive in identifying new preferred partners for services like architecture, financial lending, and software. “One of the companies we work with is Live Oak Bank, which is one of the largest SBA funding and finance institutions in the pet care space, and they just do a phenomenal job!” Dimitroff warmly expresses, highlighting this partner’s demonstrated understanding of the business and a willingness to work collaboratively. Separate from vendor companies, engaging with the community is also a vital part of the All American Pet Resorts brand identity. While the home office selects a charity to support 100 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 09
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