effectively. The software’s next iteration will include clientfacing capabilities, enabling users to log in, interact with their budgets, and receive real-time updates on maintenance activities. For example, during winter services such as snow plowing and de-icing, clients receive notifications with pictures and service details, stored for up to ten years. This archival capability proves invaluable in liability cases, such as slip-and-fall claims, where AC Moate can provide precise data and documentation to dispute unfounded allegations. “We’ve had people make claims three years later that they slipped in a parking lot, and then it gets back to us, and we just pull the footage,” Moate says. Another area that this proprietary software has proven invaluable in is the realm of strategic stockpiling and preparation. AC Moate’s success in expanding into new markets can be attributed to its thorough understanding of local conditions, including weather patterns and market dynamics. “We’ve actually gone through and captured weather data in each city by zip code, and through that data, we can aggregate and effectively predict events for weather. Based on that, we’re able to gear up for winter services,” says General Manager Tyler Harris. This meticulous approach ensures AC Moate can always meet its commitments, even during adverse conditions. For instance, in preparation for winter, the company stockpiles over 5.2 million pounds of de-icer, enough to cover their obligations in worstcase scenarios, such as extended road closures. This level of preparedness not only sets them apart • LINES OF CREDIT • EQUIPMENT LOANS • SBA • TERM LOANS • COMMERCIAL REAL ESTATE LOANS • FULL DEPOSIT OFFERINGS Local business banking with customizable products and services. TRACIE BRYANT, VP COMMERCIAL LOAN OFFICER 253.246.2062 tbryant@commencementbank.com www.commencementbank.com 66 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 09
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