challenges persist, Oregon offers programs that assist affordable housing providers by subsidizing interest rates, making projects more feasible. Supply chain issues have also posed a challenge, particularly with the availability of electrical equipment. However, there are signs that these issues are beginning to ease, with support from state and federal representatives helping to move projects forward. “There were units ready to come online, but you couldn’t hook up the electrical meter so that you couldn’t bring them online,” Icenbice says, highlighting the frustrations faced by housing authorities during the pandemic. STRENGTHENING WORKFORCE As MCHA continues to grow, so too does its staff. The authority has expanded from a team of 14 or 15 people to 22, with plans to continue this growth. “We’ve been involved with Chemeketa Community College and some of their workforce development programs,” Icenbice shares, stressing the importance of partnerships in building a skilled workforce. One of the most immediate initiatives is a program to assist students nearing graduation who may be housing unstable. The goal is to stabilize their housing by covering rent or utility payments, ensuring that they can focus on graduating and successfully transitioning into the workforce as planned. INNOVATING FOR THE FUTURE Technology is also integral to MCHA’s operations, supporting everything from tenant information management to security measures. The authority has recently enhanced its camera and door security system, transitioning from a manual sign-in process to a more efficient digital system.“Previously, anyone entering could see the names of others who had visited our office on a sign-in sheet. Now, that entire process is digital,” Icenbice explains. Looking to the future, Icenbice expresses interest in exploring the potential of artificial intelligence to streamline processes for participants. ‘Imagine a computer having a conversation with someone in need of our service and, through that interaction, completing their application,” Icenbice muses. While AI still has a long way to go, the possibilities are intriguing and could revolutionize housing authorities’ operations. THE ROAD AHEAD As MCHA plans, several key priorities are on the horizon. The redevelopment of Farmdale is a top priority, with plans to break ground in early 2026. 183 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 09 THE MARION COUNTY HOUSING AUTHORITY
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