The shift to a nearly paperless operation is at the core of its digital transformation. Hagel explains how the adoption of SiteDocs revolutionized their internal processes.“Prior to implementing SiteDocs, everything was on paper,” he says.“Now, we’ve gone 99% paperless. The only paper left in the trucks is for the bill of lading or transfer tickets.” The impact of this change is felt across the board.“All our safety manuals, unit binder information, customer codes of practice—everything is digital now, and it’s accessible to everyone in real-time,” Hagel adds. Another key advancement has been GPS technology, which allows Hoffman Elite to monitor its fleet precisely. Hagel highlights the integration of the Samsara system, a crucial tool for their federally regulated commercial fleet. “Law requires us to use an E-log instead of paper logs. Now, Ryan and I can always see where our guys are—whether it’s monitoring speed, a mechanical issue, or a safety code that pops up. It’s all real-time data.” BUILDING A SAFETY-FIRST CULTURE At the heart of Hoffman Elite Enterprises’ success is health and safety. As the company has expanded and grown its fleet and workforce, the emphasis on safety hasn’t wavered; instead, it has become the cornerstone of its operational philosophy. More than just a protocol or set of rules, safety is ingrained in the company’s culture, shaping how employees work, communicate, and even how they approach their day-to-day lives. Hagel doesn’t mince words when discussing the importance of a strong safety culture.“You can have the best safety program in the world,” he says,“but if your people don’t buy into it—if they don’t adopt a safety-first mindset—then that program is worthless.” For Hoffman Elite, safety is more than just checking boxes; it’s about creating a positive environment where employees are invested in protecting one another. This pervasive safety culture has yielded impressive results. In the six years since its inception, Hoffman Elite has not experienced a single lost-time incident (LTI). Hagel attributes this not only to their comprehensive safety programs but also to the commitment of their team. “It’s come full circle. Kyle Hoffman, President & Owner 158 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 09
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