Business View Magazine - Sept 2023

111 BUSINESS VIEW MAGAZINE VOLUME 10, ISSUE 9 BLOOMIN’ BL INDS “That’s just listening to your customers,” he observes, “just being honest and transparent. We like to think of ourselves as the un-contractor: the exact opposite of all the negative stereotypes.” “We’ve always been focused on that. A lot of that goes into the way we treat people. We can all relate to what that (purchase) process feels like. The people that are drawn to us like that relational feel. They like doing business with us in a very relational way. We all know what it should feel like, and that is what we all expect and deserve.” Bloomin’ Blinds franchise owners are known for their high level of integrity, Kelsey notes. “We don’t have to do it the sleazy way,” he observes, explaining that the Bloomin’ Blinds family is a cut above. This honest, customer-first business formula is a recipe for success, as Kelsey points out, adding as well that it’s important to stay humble, stay