Business View Magazine | Volume 8, Issue 9

155 BUSINESS VIEW MAGAZINE VOLUME 8, ISSUE 9 ALBANY CAP I TAL CENTER reports, “We have an amazing mural display throughout the first level and second level done by a local artist named Dahl Taylor. They depict the 400-plus-year history of Albany; things that were invented in Albany, the history of the Dutch culture that originally settled here. If you’re not from Albany, it’s wonderful to learn about the rich history as you’re looking at the murals. If you are from Albany, the murals provide an opportunity to learn something about the area that you may not have known. Either way, it’s a really unique feature of the facility.” Employing only 15 to 20 full-time staff, the center relies on 200 or more part-timers to keep things moving during normal times. “We are closer to 10 to 12 full-time people now,” says Licygiewicz, “but we’ve been very lucky to stay open during the pandemic. It has allowed our team to continue to work together and develop entirely new and innovative offerings, some of which we plan to keep, even once COVID is said and done.” Pivoting quickly to digital offerings, ACC worked with its Audio/Visual team, American Concert and Entertainment Services (A.C.E.S.), to put together a production office within the facility. Licygiewicz recounts, “It was an amazing opportunity for us to continue working with clients. They could walk into the space, sit down, and our tech team would run everything else for them. They would facilitate the virtual platform, they had the cameras and the TVs, and it really looked like a studio in the space. So that became a way for us to assist clients immediately. When all of this happened, people still had messages to get out there, and they wanted to do it in a professional manner.” To further connect with clients during COVID, the ACC team worked together to create and launch a webinar series. Highlighting a different topic each week, staff were able to offer information on relevant topics such as event cancellations, supporting the food and beverage industry, and