Business View Magazine | September 2020

72 BUSINESS VIEW MAGAZINE SEPTEMBER 2020 are being watched very carefully.” “We were also the first to have webcams,” he adds. “Every location has cameras in every play yard. You can download our app, go to any camp, and you can look, live, at the play yards. I can be at a trade show in Canada and check on my dog in the play yard in Westminster, live. We even have cameras in the luxury suites, 24 hours a day, so you can watch your dog sleep. We continue to look at new technology to enhance our customer experience as well as improve the operational efficiency for our franchise owners.” In fact, Haavind discloses that the company has recently won an award for its innovative use of PlayerLink, the same technology that the NFL uses for sideline instruction. “We offer that technology to franchise owners and they can use it to train their staff in each location,” he explains. Vice President of Franchise Sales, Todd Haavind Keeping Your Dog Safe While They Play VINYL FENCING VINYL GATES VINYL HANDRAILS www.countryestatevinyl.com 800-445-2887 ™