Business View Magazine | September 2020

118 BUSINESS VIEW MAGAZINE SEPTEMBER 2020 AT A GLANCE NIAGARA FRONTIER TRANSPORTATION AUTHORITY WHAT: A public transportation agency WHERE: Buffalo, New York WEBSITE: www.nfta.com SPORTATION AUTHORITY T he Niagara Frontier Transportation Authority (NFTA) was founded in 1967 to address transportation demand in Buffalo and the Greater Western New York region. NFTA operates public transit throughout Buffalo, Niagara Falls, and Erie and Niagara Counties with a fleet of buses, paratransit, and light rail ridership options, and a staff of 1,600 people. Their operations also extend to both the Buffalo and the Niagara Falls International Airports. Public transit authorities are no strangers to adversity. Whether it’s securing capital funds, adapting to ride-share options, or dealing with a pandemic, there are always new challenges ahead, but NFTA continues to rise to the occasion and push themselves forward by being adaptable and providing an essential service. “We have challenges like any transit authority, but we have a really robust and well-trained workforce, and they go above and beyond,” says Director of Public Transit, Tom George. “I can’t commend our workforce enough, they don’t just work for the NFTA, they’re dedicated to their community, and that’s one of the most MEETING THE CHALLENGES