Business View Magazine - September 2015

116 Business View - September 2015 Business View - September 2015 117 Kelly Ens, the Home’s Resource Development Coordi- nator, talks about the staff’s focus: “Here at Salem, we really focus on the relationships. Some of our resi- dents could live here upwards of 20 to 30 years. (44 of the homes residents are between the ages of 35 and 74). If you walk into our doors, it is simply not just a place of palliative care, or a place to die, although you do come here to live until the last of your days. And so we want residents to find meaning and purpose and a place where they feel safe and secure and that they want to live out the last of their days, however long that seems to be.” Janzen adds: “Our philosophy is, and has been for the last 25 years, is that residents come here because of their disease process, not because they’re old. And that makes a really big difference when you start pro- viding care because it’s not about the aging; we’re not just dealing with old people.” In order to provide the best in relationship-centered care, Salem Home has adopted - and is the only PCH in all of North America to implement - the QUIS mea- surement tool. Originating in the United Kingdom, QUIS evaluates patient care based on a process of observa- tion and assessment. The evaluation process occurs over a total block of approximately 11 hours. The 11 The Salem Home Revolutionizing relationship-centered care The Salem Home is the largest personal care home (PCH) in rural Manitoba. It is owned by 13 Mennonite congregations within the town of Winkler and the near- by region. Its 290-member staff serves level three and four, maximum-care residents who require assistance with the activities of daily living, including help with meals, medication, ambulation, getting up and going to bed, etc. Sherry Janzen is Salem Home’s Chief Executive Of- ficer. She recounts the facility’s beginnings: “Salem Home opened its doors in 1956, in response to the Winkler and surrounding area not having a place for the elderly to go when they needed care or they were no longer able to live by themselves. The first build was 59 beds and then three years later they added more beds, and it’s been growing since then. Today we are at 145 beds – our last addition was in 2001.” Salem Home’s service to all of its residents is based on a Relationship-Centered-Care model. Relationship- centered care is provided in the following specialized environments: Personal Care, Special Needs or Al- zheimer’s/Dementia Care, Young Residents, Behav- ioral Modification, and Respite Care. AT A GLANCE WHO: Salem Home Inc. WHAT: Long-term care home WHERE: Winkler, Manitoba WEBSITE : www.salemhome.ca Healthcare Healthcare