to reflect that diversity in the workforce and in our leadership,” says Director of Marketing Abby Thebeau. Thebeau also notes that because of its diversity of clientele, ESI also centers itself around engaging in the different communities it serves, as it allows the company“to build a stronger, more inclusive pipeline for the next generation of elevator professionals.” “Beyond our workforce, our businesses are deeply embedded in the communities we serve,” Thebeau adds. “From supporting local Habitat for Humanity builds to volunteering with regional nonprofits, our teams are committed to giving back in meaningful ways. It’s more than just service—it’s about being a true neighbor and partner in every market.” SENSIBLE CENTRALIZATION AND PARTNERSHIPS FOR A UNIFIED FUTURE In an industry where new technologies, such as AI and smart building systems, are constantly emerging, ESI’s focus on innovation centers on practicality. Rather than chasing trends, the company prioritizes adopting tools that are reliable and have a high impact on improving the customer experience. This approach is evident in its ongoing ERP implementation. “When we do acquisitions, each company we acquire usually has a different legacy system. we’re going through a process right now where we’re streamlining our acquisitions and bringing them all into the same system where we can feed the data to our clients via Bringing The World's Elevators Online Our elevator management platform unifies your elevator data for easy management and proven results LIFTAI.COM | info liftai.com 56 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
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