GM What began over 30 years ago as a small, family-owned elevator company in Grand Rapids, Michigan, has transformed into one of the nation’s most robust networks of premier elevator service partners for commercial properties. This network, now known as Elevator Service Inc. (ESI), has been deliberate in its expansion through strategic acquisitions, which have enabled it to operate with a nimbleness that its larger competitors simply cannot match. ESI’s growth strategy has effectively redefined its identity, with its leadership viewing it more as a conglomerate that has coalesced around a unified service. 50 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
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