doesn’t have the experience doesn’t mean they don’t have the talent,” Descamps expresses. Naturally, the company supports that logic with a robust internal training program that guides new employees in understanding what a product can and cannot do. This way, even those without prior experience can meet proper expectations for clients and deliver a positive experience. To supplement that, the company’s leadership team encourages a culture where new workers are encouraged to lean on the This grants customers a tangible, visual experience where they can touch and feel the products, a handson experience which is considered crucial to the client journey. And while part of the company’s competitive advantage lies in its rigorous product standards, the truest differentiator is the company’s people. Architectural Surfaces actively seeks out and hires young, talented individuals to balance its team of seasoned veterans. “You always want new talent in any organization, right? Just because somebody 23 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 ARCHITECTURAL SURFACES
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