giving them the best tools so they can do the best job.” Employees also benefit from ongoing education. “We belong to an organization that provides remote training. It’s not free, but the guys know it’s an investment in their future. They feel good knowing they’re learning the latest skills in the trade,” he adds. ALWAYS AHEAD OF THE CURVE From the very beginning,Allen’s Plumbing has been known for its innovative mindset. Allen recalls purchasing his first hydro jetter in the 1990s, long before the technology was standard in Hawaii. “I bought one after reading about it on the mainland. It enabled us to clear drains using water pressure, something others couldn’t do. That set us apart,” he says. Innovation became a hallmark of the company. In 2000, Allen invested in one of the first powerful trailer hydro jetters in the state, and by 2007, he had pioneered pipelining in Hawaii. “We were putting liners inside old pipes and creating new pipes without digging. We graduated from lining under houses to vertical stacks in high-rises. We just finished 15 vertical stacks of five stories without 199 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 ALLEN’S PLUMBING
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