NANOTECH MATERIALS REDEFINING COMMERCIAL ROOFING WITH SCIENCE AND STRATEGY DERRON COOK VICE PRESIDENT OCT 2025 VOL 12 BUSINESS VIEW MAGAZINE ALSO IN THIS ISSUE ILLUMINE INTERNATIONAL INC • ASTRA BANK • BOULDER CITY MUNICIPAL AIRPORT PACE Supply, Corp. A Partner For Plumbers & Contractors Pg.211
WWW.BUSINESSVIEWMAGAZINE.COM Email for all inquiries: info@businessviewmagazine.com 2422 Palm Ridge Road, Suite 820 Sanibel FL, 33957 239.220.5554 CONTACT US TITLE SPONSORS GREAT NEWS! Business View Publishing was named to the 2020 Inc. 5000 list of America’s Fastest-Growing Private Companies! Read the press release Editor in Chief Karen Surca Research Directors Paul Payne Brendan McElroy Thomas Hiley Chad Loveless Jessica Zaneis Dylan Tenbrink Clementine Walton Caroline Verner Javier Robles Contributing Writers Andrew Macfarlane Michelle Mahoney Brett Anningson Caroline Verner-Hiley Al Krulick Ian Gyan Dan Marcharia Veronica Enair Vice President of Production Jared Ali Director of Administration Michelle Siewah Director of Marketing Nora Saliken Digital Strategist Jon Bartlow Art Director Renée Yearwood Managing Director Alexander Wynne-Jones COO Matthew Mitchell Executive Publisher / CEO Marcus VandenBrink 1 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
EDITOR’S NOTES For all those that have not come to terms with how fast time is flying, look no further than your calendar. It is October already!. I don’t know about you, but I was just getting used to the fact that September had rolled around and now we are not that far away from Halloween and the multitude of October festivities. Depending on where you live, you have probably been able to enjoy the beauty of the fall leaves and savored this amazing time of year. As the fall marches on, we continue to bring you unparalleled business features on everything from major municipalities to dynamic airports dotted throughout North America. For our October Bishop we landed at International Airport, Boulder City Municipal Airport and Ogdensburg International Airport. We had the opportunity to speak at length with all three of these dynamic Airport Directors to talk about all things aviation. With a firm navigational map in hand, each airport has produced results that signal growth on the horizon as they work to accommodate aviation growth ahead. From flying high to getting the civic job done, we had the opportunity to profile some thriving and dynamic municipalities for our October issue. Our features detail each municipality’s top initiatives and look into their masterplans ahead. Business View’s October pages are filled with captivating features with city officials from Billerica, Massachusetts, Collinsville, Oklahoma, Dahlonega, Georgia, Lyon County, Kansas, Macomb, Illinois, Montvale, New Jersey, Morrisville, North Carolina, and North Chicago, Illinois. Turning to business growth, we also covered impressive and fast-growing companies and organizations, including All Care Health, Allens Plumbing, Architectural Surfaces, Astra Bank, Capital Auto Group, Centera Bank, Elevator Services Inc., GN Bank, Horsepower Brands, Roland E. Powell Convention Center and Malarkay Roofing Products among others. These companies continue to demonstrate leadership and produce noteworthy projects to strengthen their business foothold and point their economic GPS towards further growth. Our October issue also continues to bring you our popular school district series. We had the opportunity to sit down with school officials from several leading school districts to discuss the pivot to the changing demands of the economy and their innovative approaches to ensure students are college and career-ready while always being put first. We spoke with Dighton-Rehoboth School District, Elmwood Park Public Schools, Grass Lake Community Schools, Hazleton Area School District, McNairy County School District, Mena Public Schools and Ridgefield Park Public Schools. Providing students with hands-on educational opportunities and real-world experiences is propelling these school districts into leading roles within their communities and beyond. As we continue to bring you sector and industryfocused features, we will keep a keen eye on current economic developments and business readiness to provide the best business view. Karen Surca Editor in Chief Dear Readers, 2 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
CONSTRUCTION 19 ARCHITECTURAL SURFACES Masters of Sourcing, Service, and Operational Success 29 BOMA Redefining the Future of Commercial Real Estate 39 NANOTECH MATERIALS Redefining Commercial Roofing with Science and Strategy 49 ELEVATOR SERVICE INC. A New Paradigm for Premier Elevator Service 59 ILLUMINE INTERNATIONAL INC The Luminary of the Engineering Sector 69 LASERTECH FLOORPLANS Precision at Its Core 79 MALARKEY ROOFING PRODUCTS Raising the Roof 19 VOLUME 12, ISSUE 10 COVER NANOTECH MATERIALS 2 EDITOR’S NOTES 7 OPENING LINES ARCHITECTURAL SURFACES BOMA INTERNATIONAL 29 3 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
Cox Communications continues to demonstrate its strong commitment to Kansas through strategic investments in broadband infrastructure and a growing portfolio of commercial services. With a focus on reliability, speed, and innovation, Cox is playing a pivotal role in connecting communities and supporting local businesses across the state. In recent years, Cox has invested millions of dollars to enhance its network in Kansas. These upgrades include expanding gigabit-speed internet, improving fiber connectivity, and preparing infrastructure for future technologies. In communities across Kansas, customers benefit from faster, more reliable service and greater digital access—helping bridge the digital divide for residents and small businesses alike. Cox Business, the company’s commercial division, offers tailored solutions to a wide range of industries, including healthcare, education, retail, and manufacturing. From high-speed internet and managed Wi-Fi to cloud-based phone systems and cybersecurity solutions, Cox helps organizations stay competitive in today’s digital economy. Its scalable services make it an ideal partner for both startups and large enterprises. Cox is also actively engaged in public-private partnerships aimed at expanding broadband access in underserved and rural areas of Kansas. These initiatives align with statewide goals to ensure every household and business has access to fast, dependable internet—regardless of location. Beyond infrastructure, Cox is committed to community engagement through programs like Connect2Compete, which provides affordable internet to low-income families, and various local sponsorships that support education and workforce development. Through consistent network investment, a customer-focused approach, and a strong presence in commercial services, Cox is helping shape a more connected, resilient future for Kansas. As technology evolves, Cox remains at the forefront—ensuring Kansans have the tools and connectivity needed to thrive.
HEALTHCARE AND WELLNESS 169 ALLCARE HEALTH Simplifying Health Care While Strengthening Communities 179 JURLIQUE 40 Years Going Strong PROFESSIONAL SERVICES 191 ALLEN’S PLUMBING Home of the Drain Surgeon FACILITIES MANAGEMENT 91 ROLAND E. POWELL CONVENTION CENTER A ‘Conventional’ Waterfront Strategy FINANCE 107 ASTRA BANK Bringing Heart and Humanity to Banking 117 CENTERA BANK Invested in Western Kansas’ Past, Present, and Future 127 GNBANK, N.A. How a Century-Old Family Bank Survives in Modern Rural America FRANCHISING 139 HORSEPOWER BRANDS Branding a Profitable Future FOOD AND BEVERAGE 151 MICHIGAN BEER & WINE WHOLESALERS ASSOCIATION Advocacy, Innovation, and Community in a Changing Industry 157 SILVERCHEF Growing Smarter VOLUME 12, ISSUE 10 ROLAND E. POWELL CONVENTION CENTER CENTERA BANK 91 133 5 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
207 FLINT BISHOP INTERNATIONAL AIRPORT Flint Bishop International Airport Anchors Flint’s Economic Transformation 217 BOULDER CITY MUNICIPAL AIRPORT The Leading Route Ahead 227 OGDENSBURG INTERNATIONAL AIRPORT Connecting the Community to the Region and Beyond BUSINESS VIEW CIVIL AND MUNICIPAL View these features in our newest magazine The articles in this publication are for information purposes only. Business View Publishing assumes no liability or responsibility for any inaccurate, delayed, or incomplete information, nor for any actions taken in reliance thereon. The information contained about each individual or organization has been provided by such individual or organization without verification by us. The opinion expressed in each article is that of its author and does not necessarily reflect the opinion of Business View Publishing. AVIATION VIEW View these features in our newest magazine CITY VIEW KANSAS ASSOCIATION OF COUNTIES KANSAS CITY COUNTY MANAGEMENT ASSOCIATION ARAPAHOE COUNTY, CO BILLERICA, MA COLLINSVILLE, OK DAHLONEGA, GA LYON COUNTY, KS MCPHERSON, KS MACOMB, IL NORTH CHICAGO, IL MONTVALE, NJ MORRISVILLE, NC EDUCATION INDIANA ASSOCIATION FOR ADULT AND CONTINUING EDUCATION (IAACE) INDIANA SCHOOL BOARDS ASSOCIATION (ISBA) INDIANA SMALL AND RURAL SCHOOLS ASSOCIATION (ISRSA) BLUE RIDGE INDEPENDENT SCHOOL DISTRICT DIGHTON-REHOBOTH REGIONAL SCHOOL DISTRICT ELMWOOD PARK PUBLIC SCHOOLS GLADWIN COMMUNITY SCHOOLS GRASS LAKE COMMUNITY SCHOOLS HAZLETON AREA SCHOOL DISTRICT HUTTO ISD MCNAIRY COUNTY SCHOOLS MENA PUBLIC SCHOOLS RIDGEFIELD PARK PUBLIC SCHOOLS BOULDER CITY MUNICIPAL AIRPORT 217 6 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
DETROIT TO BUILD NEW MULTIMODAL TRANSPORTATION HUB Opening Lines Source: www.smartcitiesdive.com, Dan, Zuowske, Senior Reporter, First Published Oct 17th, 2025 The Michigan transportation department owns an intercity bus station and the Amtrak station, which are both aging and considered beyond their useful life, according to the press release. “Today’s MOU lays the foundation for a new multimodal transportation hub that will grow our regional economy, make downtown Detroit more vibrant, and connect residents and visitors to our communities,” Michigan Gov. Gretchen Whitmer said in a statement. Other cities such as Atlanta, Boston, Dallas and New York City have or are planning new or renovated intercity bus stations. Multimodal stations, such as those in Los Angeles and Washington, D.C., serve both passenger rail and intercity buses, allowing connections among the transportation modes. Amtrak operates two daily round trips between Detroit and Chicago. “The development of an intermodal station on the Michigan Central campus aligns with long-term Amtrak goals to expand service with our partners at the Michigan Department of Transportation, including our work with VIA Rail and Transport Canada to restore an international connection between Chicago and Toronto through 7 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
“As Detroit’s innovation ecosystem grows at an unprecedented rate, our transit infrastructure must evolve alongside it, by linking entrepreneurs and companies to emerging innovation zones and the opportunities they unlock,” Josh Sirefman, CEO of Michigan Central, said in a statement. Project designs, timelines and funding and public engagement opportunities will be announced as the process advances, Michigan Central said in the news release. Detroit and Windsor,” Amtrak said in an emailed statement. “For decades, Michigan Central Station was the gateway to Detroit, and we are excited to begin the work of re-establishing train service at a new multimodal transit facility in the shadow of the station,” Chief of Infrastructure for the City of Detroit Sam Krassenstein said in a statement. The formerly derelict train station reopened as a technology hub in 2024, surrounded by a 30-acre campus that houses some 250 companies and startups. 8 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
OPENING LINES Source: www.smartcitiesdive.com, Lori Tobias, First Published Oct 16th, 2025 Playing outdoors and in youth athletics was as natural to Cory Tobin as the mountain ranges and coastal waters of his North Carolina home. So, when Tobin discovered those pastimes could be part of a productive adult life, he set a path in that direction and hasn’t looked back. “Everyone loves a playground,” said Tobin, parks and recreation director for Thomasville, North Carolina, a city of about 27,000 people in the Piedmont region of the state. “Once I figured recreation was actually a career, to be able to still be involved with the outdoors, with athletics, it was just something I naturally gravitated towards.” Tobin joined the city staff in 2011 and moved into the Parks and Recreation leadership role three years ago. The Exemplary Public Servant award winner is earning kudos for leadership skills that have “elevated the quality of life for residents and enhanced the department’s long-term sustainability,” said Thomasville Deputy City Manager Eddie Bowling. Tobin has led the completion of Thomasville’s $7 million aquatics and community center, the city’s first new recreational facility built from the ground up in more than seven decades.The project required GREAT LEADERSHIP BUILDS MORE THAN FACILITIES: EXEMPLARY PUBLIC SERVANT CORY TOBIN 9 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
importance,Tobin said he also made sure the center serves everyone year-round. In overseeing the facility design, Tobin studied similar centers nationwide but also found plenty of inspiration close to home. “I’m very proud of the North Carolina Recreation Association, which offers a lot of support for recreation,”Tobin said.“I think that North Carolinians, in general, appreciate the outdoors and being able to play outside and have a good time, and with that comes activity centers.” “meticulous planning, stakeholder collaboration, and adherence to tight schedules and budgets,” Bowling said, and Tobin delivered. With the project spanning less than two years from conception to completion, the state-of-the-art facility now serves as a hub for community engagement and wellness. “Cory ensured the project was completed on time and within budget, delivering a modern facility that meets the needs of current and future generations,” Bowling said. While meeting those criteria was of the utmost 10 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
CITIES MUST ACT NOW TO SECURE REMAINING IIJA FUNDS: NLC OPENING LINES Source: www.smartcitiesdive.com, Robyn Griggs Lawerence, First Published Oct 15th, 2025 The IIJA, signed by President Joe Biden in November 2021, made $711.8 billion available to states, cities and territories to support transportation, clean energy, broadband and other infrastructure projects. The IIJA expires in September 2026. In January, President Donald Trump attempted to pause disbursement of IIJA funds intended to help cities improve air quality, safe water systems and resilience to natural disasters and cyberattacks, but a U.S. District judge ordered the administration to unfreeze those funds in April. Carolyn Berndt, legislative director and interim director, sustainability and infrastructure, for NLC, said “there’s still plenty of opportunity” for cities to apply for IIJA funds that have yet to be allocated. “We’re encouraging local governments to maximize this moment and apply to their state agencies for this funding,” she said. NLC has been helping communities access IIJA 11 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
leaders are committed to doing this work, and they’ll find new partnerships and opportunities to get it done,” she said. “The Municipal Infrastructure Report shows how cities, towns and villages of all sizes are innovating in the face of rising costs and complex permitting processes to deliver the infrastructure residents depend on for a thriving community,” NLC CEO and Executive Director Clarence Anthony said in a statement. funding through the Local Infrastructure Hub, a program that helps small and midsize cities develop competitive infrastructure grant applications, Berndt said. Berndt said NLC is also encouraging local leaders to talk with their congressional representatives about their infrastructure and resilience needs as Congress begins to discuss replacement legislation for the IIJA. Cities can’t rely on federal funding alone, especially when it comes to climate and resilience projects, Berndt said. But “many local governments and local 12 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
OPENING LINES CHICAGO SUBURB DEBUTS ELECTRIC PARATRANSIT FLEET Source: www.smartcitiesdive.com, Dan Zukoski, Senior Reporter, First Published Oct 14th, 2025 Electric transit and paratransit fleets have grown in recent years, aided by federal funding for low- or zero-emission transit buses. Such funding through the Federal Transit Administration’s Buses and Bus Facilities and Low or No Emission Bus competitive grant programs has continued under the Trump administration, with a $1.5 billion funding round in May. The New York Metropolitan Transportation Authority launched a pilot program last year, adding 15 electric vans to its paratransit fleet. The San Francisco Municipal Transportation Agency plans to transition its paratransit fleet to be all-electric over 20 years and Pace Suburban Bus, which serves the Chicago region, debuted its first electric paratransit vehicle last year. Polara, a charging system supplier, provided the 60 kW dual-connector fast chargers along with an energy management cabinet. “This project carries special meaning for us because of its strong social impact,” Polara President Sébastien Fournier said in a statement. Micro Bird, a U.S. and Canadian manufacturer of buses capable of carrying up to 28 passengers, provided the vehicles for this project. 13 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
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OPENING LINES BROKERS: BUSINESS AIRCRAFT SALES REMAIN STRONG DESPITE TARIFFS, OTHER HEADACHES Source: nbaa.org, News Editor, First Published Oct 15th, 2025 A panel of experienced aircraft brokers offered their insights on the state of what continues to be a highdemand market for new and pre-owned business aircraft during a Flight Deck session at 2025 NBAA Business Aviation Convention & Exhibition (NBAABACE) Even with the return of 100% immediate expensing (also known as bonus depreciation) for the foreseeable future, brokers are still feeling pressure from buyers and sellers to close deals by the end of 2025. “Absolutely, the market is heating up,” said Zipporah Marmor, managing partner with Opus Arrow in North America. “If you’re looking to close an airplane this year to take advantage of the bonus depreciation for this year, then you need to move – or, you need to have moved already.” Lack of available slots for pre-buy inspections is a large factor.“We’ll need to see some creative closing dynamics if you are waiting too long,” agreed jetAVIVA CEO Emily Deaton.“If you have a really significant tax pressure and you want to run the process in its full traditional way, it’s already too late to do that now.” The market also continues to absorb the effects from tariffs, even as the chaos that followed the Trump administration’s initial April 2 announcement has mostly subsided. However, some transactions are simply no longer possible in the current environment that can mean double-digit percentage increases to prices, not just on aircraft sales, but also parts and maintenance. Brad Harris, president and CEO of Dallas Jet International, talked of a large cabin intercontinental business jet that was undergoing importation for a client in the northeastern U.S. when tariffs hit. “Suddenly there was a $19.5 million charge on this airplane,” he said. “We canceled the deal, flew to London, ended up in Belgium and found a European buyer and flew the airplane to Basel for a pre-buy. It’s actually closing today. But that was an airplane that we expected to sell in the U.S.” Marmor expects the tariff situation to drive “bifurcation,” with American-registered airplanes remaining with U.S. buyers. “Those that are outside the U.S. are just not marketable right now in the U.S.,” she added, “depending on the conditions.” While the market has largely returned to 2019 pricing levels from the frenzy of pandemic demand, The Jet Business Founder and CEO Steven Varsano noted other trends that emerged during COVID have continued.“We’re still seeing a lot of young buyers,” he said. “We’re still seeing first-time buyers go into big airplanes [and others] getting into fractional because they want to experience flying to Europe without getting on an airline.” 15 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
with interest rates? Where are we with wars? Where are we with recession?’ If the stock market is doing well, people are buying airplanes.” Noting that all the panelists are members of the International Aircraft Dealers Association (IADA) Deaton emphasized the benefits to both buyers and sellers of enlisting the help of experienced brokers who understand the many nuances that come into play.“We are the most collaborative and competitive group of people in the industry,” she said, “because we work deals together.” However, the changing political climate in the U.S. has led to other changes. “People aren’t talking as much about sustainability, though there’s still interest there,” Varsano said. “The OEMs are always looking to improve their effects on the atmosphere and [reduce] operating costs. That’s years in the making, and they’ve made steady increases to the efficiencies of these airplanes.” When queried by moderator Jessie Naor, founder of The VIP Seat Podcast, for their predictions for the year ahead, all the panelists expressed guarded optimism for continued demand and steady growth, barring significant external disruptions. “I’ve always looked at the [stock] market,” Harris said. “‘Where are we with the economy? Where are we 16 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
construction 17 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
BOMA REDEFINING THE FUTURE OF COMMERCIAL REAL ESTATE ELEVATOR SERVICE INC. A NEW PARADIGM FOR PREMIER ELEVATOR SERVICE LASERTECH FLOORPLANS PRECISION AT ITS CORE ARCHITECTURAL SURFACES MASTERS OF SOURCING, SERVICE, AND OPERATIONAL SUCCESS NANOTECH MATERIALS REDEFINING COMMERCIAL ROOFING WITH SCIENCE AND STRATEGY ILLUMINE INTERNATIONAL INC THE LUMINARY OF THE ENGINEERING SECTOR MALARKEY ROOFING PRODUCTS RAISING THE ROOF NATIONAL ASSOCIATION OF REMODELING INDUSTRY (NARI) ONLINE ARTICLE 18 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
MASTERS OF SOUR AND OPERATIONA ARCHITECTURAL SURFACES AT A GLANCE ARCHITECTURAL SURFACES WHAT: A leading force in the natural stone and quartz industry known for its balance of global reach and family-style service. WHERE: Headquartered in Austin, Texas, Architectural Surfaces operates a nationwide network of facilities while sourcing materials globally. WEBSITE: www.arcsurfaces.com 19 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
RCING, SERVICE, AL SUCCESS A LEGACY OF UNCOMPROMISING QUALITY AND COMMITMENT Architectural Surfaces has been a leading force in sourcing the highest quality natural stone and quartz since 1992. The company’s steady growth is fueled by its mastery of customer experience. With over 650 employees and a family-style approach,Architectural Surfaces excels in striking a balance between global reach and steadfast personal service. 20 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
The company has thoroughly earned immense client trust by proactively employing additional staff, which has allowed it to navigate even the most volatile external market fluctuations with relative ease and manage its pricing fairly. The company’s strategy focuses on product diversity, catering to all price points, from high-end to budgetfriendly.This also grants broader market appeal and a stable revenue stream. The root of its operational prowess is undoubtedly its people-first ethos and meticulous processes. This, of course, translates into a top-tier customer experience, which is reflected by the significant amount of business Architectural Surfaces drives purely through referrals. This is supported by strict internal quality control standards that are applied even to their outsourced products, ensuring nothing less than excellence reaches the customer. These standards also extend to the company’s showroom experiences, which are designed to provide a relaxing environment for customers. From the moment a customer steps into the company’s showrooms, they are enveloped in an environment designed for a modern, up-to-date experience, guided by a team of industry professionals who understand the business at its core. Additionally, these showrooms are easily accessible to the company’s partners for their own use. The rise and expansion of Architectural Surfaces have been driven by its unique blend of global sourcing, family values, and internal rigor. These are the factors that continue to transform not only the company’s reputation and performance but the complex industry it serves altogether. SOURCING EXCELLENCE AND A PEOPLEFIRST PHILOSOPHY As a purveyor of both natural and engineered surfaces, the Architectural Surfaces understands that everything boils down to the experience. In short, this means maintaining quality standards that meet the ever-increasing demands of its customers. “We’re trying to find new products and surfaces with exceptional quality because our customers’ demands are growing as we move forward. So, everything we do must translate to their experience. We hold high expectations of our client experiences, and we incorporate those standards throughout our company 21 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 ARCHITECTURAL SURFACES
When it comes to engineered quartz, the focus is on staying up-to-date with the latest technological advancements and incorporating them into its production processes. For natural stone, which originates directly from the earth, the process involves constant sourcing to find unique and new materials, which the company integrates into its showrooms and facilities across the United States. and in our showroom locations,” says Regional Sales Director Brooks Deschamps. In such a competitive industry, the company’s leaders know that differentiation is key. It keeps its facilities modern and employs a wide breadth of experienced professionals who understand the business. The company employs a distinctive approach to its products. 22 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
doesn’t have the experience doesn’t mean they don’t have the talent,” Descamps expresses. Naturally, the company supports that logic with a robust internal training program that guides new employees in understanding what a product can and cannot do. This way, even those without prior experience can meet proper expectations for clients and deliver a positive experience. To supplement that, the company’s leadership team encourages a culture where new workers are encouraged to lean on the This grants customers a tangible, visual experience where they can touch and feel the products, a handson experience which is considered crucial to the client journey. And while part of the company’s competitive advantage lies in its rigorous product standards, the truest differentiator is the company’s people. Architectural Surfaces actively seeks out and hires young, talented individuals to balance its team of seasoned veterans. “You always want new talent in any organization, right? Just because somebody 23 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 ARCHITECTURAL SURFACES
wisdom of long-standing employees. According to Dechamps, “not having an answer is sometimes the better answer,” as it allows young employees to connect with an ideal expert within the company who can provide the right guidance. A HOLISTIC APPROACH TO RELATIONSHIPS AND MANAGEMENT The leadership at Architectural Surfaces deploys an intentionally holistic management philosophy. From the top down, the company is built on a foundation of strong capital investment, effective communication, and impeccable relationships with vendors and customers. As a result of Architectural Surfaces’ focus on customer satisfaction and experience, a significant portion of its business is generated through wordof-mouth referrals. As Dechamps describes it, the company operates in a “referral industry,” where its actions for customers indirectly lead to multiple sales opportunities down the line.As a result, the company’s operational model relies heavily on collaborative, team-based concepts, where strong relationships are paramount. “We have personnel and staff that have a lot of relationships within the industry… so it’s a team effort where we’re working with all of our partners to make the customer experience what it is,” Dechamps explains. The team works closely with a diverse group of Discover the Collection Experience the timeless beauty of natural stone, enhanced with unmatched strength and durability—perfect for any application. 24 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
partners, including builders, fabricators, designers, and architectural representatives, all of whom are united in a collective effort to bring the customer’s vision to life. This integrated approach ensures a seamless project outcome thanks to its high levels of communication and shared understanding across the entire supply chain. When it comes to its vendors and subcontractors, Architectural Surfaces leans heavily on outsourcing for the majority of its products; however, it maintains strict in-house quality control standards that each product must meet before it is allowed on the market. As much as 90% of the company’s product is outsourced, making these strict internal quality control standards absolutely essential. 25 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 ARCHITECTURAL SURFACES
As long as their supply meets the standards of Architectural Surfaces’ demand, then a strong, positive relationship within an entire network of high-standard partners is always the result. NAVIGATING CHALLENGES AND COMMUNITY INVESTMENTS Architectural Surfaces’ operation also extends to its community. These rigorous checks are implemented at every stage, including a meticulous sampling process that ensures even the smallest representation of a product accurately reflects its quality. The company has literally thousands upon thousands of partners across the globe. Because of its internal QC process, it is able to partner with a wide variety of materials providers, subcontractors, and the like. 26 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
“Since we have such a large, extensive network of facilities across the county, we engage our communities within their local chapters. We typically see the most interaction between local branch managers and their communities,” Deschamps explains. As such,Architectural Surfaces actively hosts events that, due to its structure, are spread out all over the map.The company supports a variety of organizations and events, ranging from broader institutions such as the NKBA and the Natural Stone Institute to local golf tournaments and other philanthropic initiatives. These types of community initiatives are one of the key drivers behind the company’s strong referral business and brand reputation, as many of its clients are often based in the communities it engages with. “We don’t focus on a national scale when it comes to community, but locally we try to do whatever we can,” Dechamps says, clarifying that the combination of its national layout and scattered grassroots community engagement effectively accomplishes the same result. As it moves forward, the biggest challenge for Architectural Surfaces will be navigating the complexities of the current political and economic climate. Tariffs and constant price changes on imported products are a difficult reality, affecting not only the company but also its competitors. “When you source products from all over the world, that kind of environment makes things really difficult. But when these things happen, our leadership team has always been positive. We simply roll with the punches and assess each challenge individually to determine its impact on our overall business. And then we come together to figure out the best solution,” Dechamps says confidently. Out of the many strategies that Architectural Surfaces has devised to overcome today’s economic climate, one practice that has consistently proven to safeguard the company is proactive employment. 27 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 ARCHITECTURAL SURFACES
PREFERRED VENDOR/PARTNER n Architectural Surfaces www.arcsurfaces.com A national company with the soul of a family business, Architectural Surfaces is a leading importer and distributor of natural stone and engineered stone for residential and commercial applications. The strength of our global sourcing and national presence allows us to offer a deep inventory of the finest quality materials delivered when and where you need them This often means employing more people to manage the increased workload of re-pricing products, ensuring customers continue to receive fair and accurate quotes. During periods of economic volatility, many companies tend to cut corners; therefore, this transparent approach to pricing has been a key component in maintaining the company’s integrity with its customer base. Despite these external pressures, the company’s focus on the future is strongly centered on continued investment. First and foremost, the company is continuing to invest in its people, recognizing that talent is the key to sustained growth. Second, it is investing in its logistics and supply chain by developing new hubs and facilities. Finally, it is investing in its physical showrooms, which serve as a core part of the customer experience. This forward-looking commitment to both its people and infrastructure will ensure that Architectural Surfaces not only responds to current market conditions but also proactively builds the foundations for a successful future. 28 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
DART TRANSIT AGENDA AT A GLANCE LEAGUE OF MINNESOTA CITIES WHAT: O ne of the largest municipal associations in the country, representing about 855 cities, large and small throughout Minnesota WHERE: Minnesota, US WEBSITE: w DART TRANSIT COMPANY Standing out from the competition, Dart Transit Company rides the road to continued success BOMA REDEFINING THE FUTURE OF COMMERCIAL REAL ESTATE AT A GLANCE BOMA WHAT: T he leading association representing building owners and managers while driving a productive path forward for its valued members WHERE: Washington, D.C WEBSITE: www.boma.org EXPERTLY REPRESENTING THE COLLECTIVE INTEREST OF REAL ESTATE MANAGEMENT PROFESSIONALS AND SECTOR GROWTH 29 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
T COMPAN The transport and logistics sector is competitive by nature. With so many companies vying for contracts, the ability to stand out from the competition comes down to putting the customer first. For Dart Transit Company, a family-owned freight logistics company, the road is smooth sailing as clients remain loyal and When BOMA International’s President & CEO, Henry Chamberlain describes the state of commercial real estate, the message is clear: transformation isn’t a buzzword—it’s the job. With a new strategic plan launched in January 2025 and an annual conference that just set multiple records, the 118-year-old organization is recentering on how buildings, careers, and communities actually work now. 30 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
“Our plan was built around rapid transformation,” Chamberlain says. “We’re organizing to be agile and to help members navigate a constantly shifting environment.” “We designed the plan to lead through constant change,” he explains. Anchored by five pillars—community, workforce development, pro-CRE advocacy, industry insights, and association operational excellence—the framework translates into very tangible wins: membership growth despite a broader economic pause, record engagement at its flagship conference, and new education products tailored to today’s timestarved, digitally native learners. FIVE PILLARS FOR A SHIFTING INDUSTRY The strategy rests on five pillars: 1. Build the BOMA commercial real estate community 2. Workforce development 3. Advocacy for a pro-CRE agenda 4. Industry insights and thought leadership (“What would BOMA do?”) 5. Operational excellence across the association Early results show momentum. Membership grew despite economic headwinds, and the 2025 BOMA International Conference delivered record engagement: the largest Student Day cohort to date (51 students paired with mentors and a building tour), a sold-out TOBY Awards gala, a sold-out Women’s Breakfast, and the association’s first all-day session (also sold out). BOMA also piloted Discussion Hubs, replacing administrative committee time with facilitated, in-room exchanges on topics like industrial, engineering, and emerging professionals. “If it can be done on Zoom, it shouldn’t be done in the room,” the Chamberlain notes.“We used the room for real discussion—and it was a hit.” MICRO-CREDENTIALS FOR A MODERN LEARNER One persistent refrain from industry leaders: talent. 31 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 BOMA
Teams are promoting faster than ever, leaving gaps in foundational skills. BOMA’s answer is short, stackable learning.The association launched micro-credentials comprising five concise, exam-backed courses, each awarding a digital badge for members’ LinkedIn profiles. “They want to learn—they just learn differently and don’t have time for long slogs,” Chamberlain says. “Micro-credentials get people up to speed quickly.” BOMA also formed its first Building Engineers Committee to address a critical shortage in an indispensable role. ADVOCACY WHERE IT COUNTS BOMA’s government affairs team, working with local associations and industry partners, is pushing on several fronts: • Lithium-ion battery safety legislation drafted by BOMA has advanced to the Senate’s agenda. • Protecting ENERGY STAR: After the administration floated eliminating funding, BOMA mobilized letters and coalitions to keep the nation’s benchmarking backbone intact. • Model codes: Active participation with ASHRAE and the International Code Council to ensure performance without unnecessary cost burdens. “ENERGY STAR is the independent yardstick many jurisdictions use for BEPS compliance,” the CEO says. “Without it, progress backslides.” SUSTAINABILITY THAT DRIVES NOI For BOMA, sustainability isn’t a side program—it’s operational discipline that reduces costs and lifts NOI. • Education & PD: Updated RPA curriculum includes deeper coverage on energy systems and sustainable facilities; conference tracks explored regulatory intersections with asset strategy and highlighted case studies like 55 Water Street’s thermal energy storage retrofit. • High-performance programs: BOMA 360 and BOMA BEST guide energy management, water conservation, IAQ, and continuous improvement; 32 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
BOMA’s Carbon Reduction Program participants cut emissions ~4% in one year, measured through ENERGY STAR Portfolio Manager. • Yardi Building Sustainability Grant: Scholarship support for early-career professionals focused on sustainability. With electrification mandates rising and grid capacity stretched, BOMA is pressing for smart, practical transitions—including alternative and complementary energy sources—so investments deliver measurable returns. “It’s essential to lower operating costs, increase asset value, and meet investor expectations—sustainability is now table stakes,” Chamberlain adds. PRACTICAL TECH: AI THAT PAYS FOR ITSELF BOMA’s stance on technology is refreshingly pragmatic: ROI first. Members are all-in on smart-building tools that deliver real-time data, predictive maintenance, and HVAC optimization tied to occupancy—investments that improve tenant comfort while reducing energy spend. Sessions on AI and building automation were standing room only at BOMA 2025. “Property-level tech gets expensive fast,” Chamberlain says.“Members want proven, manageable solutions that show a return—today.” Futurist themes like digital twins and additive manufacturing remain on the horizon, but BOMA’s 33 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 BOMA
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programming emphasizes what can be deployed now to move key metrics. WORKPLACE EXPERIENCE: FROM AMENITY TO MANDATE Beyond efficient operations, tenants expect meaningful workplace experiences. Research showcased at BOMA 2025, including insights from Gensler’s Global Workplace Study, points to a gap: workers often want to be in the office more, but just 26% say their current workplace helps them do their best work. “The modern office must go beyond cubicles and copiers,” he notes. One only needs to think of natural light, flex spaces, multi-purpose rooms, and wellness amenities—investments that correlate with productivity, loyalty, and pride. A good example would be, he relays, Winthrop Center in Boston’s Financial District, integrating Passive House–certified offices, a public Connector space, and a curated culinary hall. The message: it’s a workplace ecosystem, not just a building. 35 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 BOMA
WORKFORCE: THE DEFINING CHALLENGE This is the most generationally diverse workforce in U.S. history, with systems still built for a bygone era. Pair that with accelerated promotions and a tight labor market, and the industry must rethink how it attracts, develops, and retains talent. BOMA’s approach blends stackable education (microcredentials, credentials, scholarships), community (local networking and peer exchange), and propertyteam-driven programs (BOMA 360/BOMA BEST) that build camaraderie and competency on the job. “Today’s professionals want to build something great with us,” Chamberlain predicts.“Our structures need to reflect that.” INDUSTRIAL’S RISE—AND BOMA’S RESPONSE Long known for its office, BOMA’s fastest-growing segments are medical and industrial. Industrial is evolving from pure logistics to advanced manufacturing and data centers, with demand fueled by e-commerce, near-shoring, and AI. Even as vacancies tick modestly up and policy injects short36 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
37 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 BOMA
term uncertainty, the long-term outlook remains positive. BOMAhas stood up an Industrial Committee,produced sector-specific programming and publications, and expanded conference content to zero in on what owners and managers need now. INCLUSION AS A TALENT STRATEGY Diversity, equity, and inclusion at BOMA is not a side initiative—it’s embedded. Membership that was 80% male decades ago is now slightly majority female. Leadership milestones continue: Lucy Smith serves as Chair (2025–26), with Kirsten Jade slated to follow— visible outcomes of intentional development across the federation. “Call it DEI or call it talent strategy,” Chamberlain concludes. “If people don’t see inclusive workplaces, they won’t join—and they won’t stay.” PREFERRED VENDOR/PARTNER n Lasertech Floorplans www.LT-FP.com Lasertech Floorplans measures buildings— makes measurements matter. Real surveyors walk every wall to deliver as-built floorplans, BOMA/IPMS areas, and Revit models you can trust. Measured to 1 mm, delivered to 1/8”, and guaranteed, our files integrate and standardize portfolios so architects, owners, and property managers move faster. Floorplans you can build on. 38 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
NANOTECH MATERIALS AT A GLANCE NANOTECH MATERIALS WHAT: A Houston-based company revolutionizing roofing and building envelope solutions through advanced nanotechnology. WHERE: H eadquartered in Houston, Texas, Nanotech Materials serves clients across commercial, industrial, and public infrastructure markets throughout North America. With an unwavering commitment to performance, durability, and measurable ROI, Nanotech Materials is redefining what building owners can expect from roofing systems. WEBSITE: www.nanotechmaterials.com REDEFINING COMM WITH SCIENCE AND 39 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
A UNIQUE PARTICLE TECHNOLOGY THAT TRANSFORMS A ROOF FROM A COST CENTER TO A PROFIT CENTER MERCIAL ROOFING D STRATEGY Born from a scientific breakthrough, Nanotech Materials, inc. is a company that is rapidly taking the commercial roofing sector by storm. The company’s vision for growth is incredibly ambitious: to be the go-to provider of energy-related services for the entire building envelope. While this bold strategy extends beyond the company’s current market, its rate of growth will soon make that a thing of the 40 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
past, as Nanotech Materials steadily leverages its innovative particle technology, as well as a powerful new software platform, ROOVIE AI, to create new coatings for walls, windows, and more. The company’s success is built on earning trust and nurturing high-quality relationships. Its meticulous applicator program is a core action that ensures its brand reputation is protected. The effectiveness of this approach is evident in the company’s record of being completely warrantyclaim-free for four years. The trust that Nanotech Materials has established in its brand is also due to its proven profitability, achieved through immense energy savings, including reductions in HVAC cooling loads. These savings enable a return on investment for customers that no other product can match, and are a focal point of the company’s patented particle technology. This innovative solution, which the company has dubbed SRI Plus, has drawn the attention of not only a loyal customer base but also reputable partnerships with other flagship companies within the industry. Nanotech Materials has established strong relationships with notable industry giants like BesTex Solution, Green Roof Design, and Diversified Roofing, whose collective collaborative efforts have contributed to the company’s reputation for highquality, trustworthy solutions. Nanotech Materials is considered one of the most exciting and disruptive players in the traditional roofing market. It’s time to gain a deeper understanding of just how its operation has managed to go so far, so fast. THE POWER OF PATENTED TECHNOLOGY The story of Nanotech Materials began not in roofing, but as a materials science company that discovered an amazing way to apply its core technology to the industry. Founded in a Houston garage in 2020, NanoTech Materials began by blending its first formulations in old homebrew beer tanks and packaging them in Home Depot buckets. From those beginnings, NanoTech became the first company accepted into the Halliburton Labs Accelerator, where they secured their first patents and launched the flagship product, Cool Roof Coat. In 2021, NanoTech raised seed capital, validating both the technology and potential. By 2022, the company expanded into a 10k 41 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 NANOTECH MATERIALS
sq. ft. facility within Halliburton’s corporate campus, reached product-market fit and launched its flagship product into the market. At the core of its growth is Insulative Ceramic Particle (ICPTM) technology. A platform material leveraging extremely low thermal conductivity for heat resistance. When incorporated into a building material carrier it increases thermal resistance across the spectrum. NanoTech Material’s core value proposition centers on energy efficiency and resiliency from broad to acute heat mitigation scenarios. Nanotech Materials’ first venture was in fireproofing, and today, its Wildfire Shield fire mitigation coating is leveraged by the California Department of Transportation. However, a much more impactful market beckoned: commercial roofing. “Roofing became an instant favorite child in the company just due to the industry evolution of cool roof technology… we’d seen cool roof technology begin to stagnate a little,” Horazeck states. Traditional cool roof technology, which has remained relatively unchanged for over 15 years, relies heavily on reflectivity. It leverages very white paints that reflect rays off the visible light spectrum to cool buildings. And while this has been widely adopted, especially in urban areas with white roof laws, it has a major weakness: it depends on a clean, bright-white surface. As the white paint becomes dirty, its energy performance degrades, resulting in a loss of return on investment for the building owner. This is where Nanotech Materials’ core particle technology offers a game-changing alternative. “What we found with our particle technology is that because of our Insulative Ceramic Particle’s properties, we can dramatically slow the penetration of heat from getting through the coating into the roof itself,” Horazeck explains. MAKING SCIENCE SELLABLE IN THE TRADITIONAL MARKET Nanotech Materials’ innovative solution, named SRI Plus, is a multi-faceted approach to heat mitigation that goes far beyond simple reflectivity. While the company’s coatings offer a comparable reflectance to other products on the market, this is only one-third of the solution’s superpower. 42 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10
In addition to its heat-mitigating reflectivity, SRI Plus also exhibits extremely high emissivity and ultra-low thermal conductivity. This combination allows the coating to physically resist heat penetration, acting more like a layer of under-armor that is slow to absorb heat and quickly expels it. And this combination absolutely delivers tangible financial benefits. “We found that our coatings can achieve HVAC cooling load reductions of 25-50%, and we can actually sustain those savings year after year,” Horazeck clarifies. As the coating dirties due to age, its low thermal conductivity remains intact, diminishing only after multiple years from thinning of the physical membrane itself. This means the coating acts as a de facto profit center, as it can achieve a full return on investment for many customers within the warranty period, purely from the reduction in their HVAC bill. From an operational standpoint, the solution is just as transformative, as it’s very user-friendly and efficient. “What we can achieve with just one millimeter of product—it takes other roofing materials, a waterproofing membrane and then upwards of an inch and a half of insulation to achieve the same,” Vice President of Roofing Derron Cook explains. This incredible thinness means contractors don’t have to raise curb heights or HVAC units. Even more importantly, the product can be applied without disrupting building occupants. “We will never have to remove a roof from a building and expose the inside of a building. We will never have to impact the building operation, and the reality is that there are no smells or volatile 43 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 10 NANOTECH MATERIALS
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