brothers were well-acquainted with woodworking, mainly interior handrails in custom homes. However, their early realization that the market needed stair builders who could weld propelled JD Stairs into a new realm.“Shortly after we started, we realized there was a need for stair builders who knew how to weld. That’s when we added metalwork to our offerings,” Webster explains. This strategic decision marked a turning point for JD Stairs. Combining wood and metal under one roof became the company’s signature, a rare feat in an industry where woodworkers and metalworkers often operate in separate spheres. General contractors, who previously had to juggle multiple vendors, soon flocked to JD Stairs for the ease of handling both materials by one expert team. “That became our niche,” Webster says. “General contractors loved that we could care for everything, which eased their burden.” BRINGING IN EXPERTISE JD Stairs is not just a business; it’s a family story. Wendy, the Webster brothers’ mother, joined shortly after the company’s founding as the office manager. Over time, other brothers, Daniel and Benjamin, also came on board.This tight-knit family unit gave the company a solid foundation and a culture of trust, collaboration, and shared values. However, JD Stairs’ growth reached a decisive moment in 2017 when it became clear that the company needed more managerial oversight to elevate it to the next level. Webster knew just the person to call: Bob Gabour, the former owner of the stair company where Webster had once worked. Gabour recalls that the timing was perfect. “They needed some additional management, particularly in finances, and Jonathan reached out,” he says. In 2018, Gabour officially joined JD Stairs as President, bringing decades of business acumen and financial expertise to the team. “Since Bob has come on, we’ve been able to take the company to a level we hadn’t reached before,” Webster notes. CRAFTSMANSHIP AND CLIENT RELATIONSHIPS While many companies focus on competing through price, JD Stairs emphasizes high-quality 21 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 10 JD STAIRS
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