security and privacy. “AI tools must be used ethically, avoiding biases and ensuring fairness and transparency in decisionmaking processes,” the guidelines state. In April, the Biden administration issued its own federal AI guidelines that advocated human scrutiny when it comes to the administration of public benefits programs. “AI should be used for business functions that are well understood and where staff have the knowledge and skills to evaluate performance,” the U.S. Department of Agriculture’s AI guidelines state.“AI should not be used for immature business functions with a goal of an AI discovering new approaches or efficiencies.” As of this past summer, the DETR’s backlog of unemployment appeals exceeded 10,000, according to the Nevada Independent, but if all goes according to plan for Nevada, that number could dwindle faster than expected. Timothy Galluzi, Nevada’s chief information officer, has championed AI technology and its use in government operations, recently leading a State AI Roundtable to engage in discussion about the technology and how Nevada can become a leader in its usage. Not everyone is convinced, however. Critics have raised concerns over bias and questionable accuracy in emerging AI technology, which Google itself has noted poses a risk of “unfair bias.” Nevada State Senator Skip Daly (D-Reno) has also urged caution regarding states’ use of AI, telling the Nevada Independent that he was “dubious” of overreliance on the new tool. “I hope that we are cautious about it, and think before we just say, ‘We got to be faster or better than the next guy,’” Daly said. Nevada released state guidelines for the use of AI last year, stating, among other things, that such systems should undergo regular audits to maintain 16 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 10
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