quarterly reviews to evaluate business performance, identify opportunities, and help franchisees pivot when necessary. In addition to personal coaching, franchisees also have access to virtual support through video calls, allowing them to troubleshoot operational challenges in real time. Poolwerx’ support team, based in Australia and the U.S., is available to assist with diagnostics and offer solutions, ensuring franchisees are never left without support, no matter where they are located. Poolwerx’ ability to deliver exceptional service is also rooted in its long-standing relationships with key partners. Fluidra, a global leader in pool equipment, has been a vital partner for PoolWerx for over 30 years. This partnership spans both the ANZ and U.S. markets, providing franchisees with high-quality, reliable products to offer their clients. In addition to Fluidra, Poolwerx works with various 158 BUSINESS VIEW MAGAZINE VOLUME 11, ISSUE 10
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