131 BUSINESS VIEW MAGAZINE VOLUME 10, ISSUE 10 MAIDPRO giving them more opportunities.” To this end, the company has rolled out an extensive online learning platform, empowering employees to hone their skills. Bender informs that the platform was first presented at Threshold Brands’ annual all-brands conference in March 2023, and it has since proven a huge factor in ensuring employees do a better job. Further, he adds, “We are helping franchisees to develop their staff’s skill set and show them exactly how valuable they are. This learningmanagement system was not something that was required to do business, but we did it because we think that people are the greatest critical factor in the success of our franchisees.” A Mission Evolving with Time MaidPro’s mission has seen a positive transformation since its inception. The founders Mark and Richard created a business model based on exceptional service and a culture of camaraderie and trust among staff, franchisees, and customers. As for the road ahead, Bender envisions more expansion, a broader service spectrum, and continuing with the approach of enriching the lives of customers, employees, and franchise owners. The company has always been focused on keeping good employees on a longterm basis, thus ensuring positive, close relationships with clients. That positive MaidPro culture is contagious and has since spread throughout the portfolio of Threshold Brands’ franchises, he emphasizes. Bender says expanding services into other commercial streams of
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