Business View Magazine l October 2022

172 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 10 banks that are nearby its network of locations. Collectively, the company has donated $400,000 worth of food. “We’re not just present in local communities, however. We’re global too.” Kunes adds. “My father has helped build four orphanages in India. The company has outreach programs in Romania, Ukraine, and South America too. We always try to focus on helping people in need – wherever they are.” This focus on helping people extends to Kunes Auto Group’s customers, who are always granted a first-rate service. “Our service departments are growing fast, “Kunes reports. “We are currently in the process of adding another 15 bays to our headquarters in Delavan. The difficulty comes in finding technicians to work there. It becomes a bidding war to secure these individuals, which is not necessarily what we want. We want our technicians to receive a fair wage, of course, but we also have to think about the consumer.” The company has started sourcing its technicians in different ways to help manage the competition for talented individuals. “We hired a technician trainer to work with the various tech schools in our different communities and also our apprentice technicians in store. Our technician trainer has been so effective that we’re looking to add another.” Kunes Auto Group is also helped in its talent acquisition process by investing in its people and workplaces to create the best possible environments for employees. The company focuses on what’s best for its staff, and how it can offer training, so they get the personal and professional development they want. “We’ve been fortunate to work with some fantastic people,” Kunes says. “Of course, we have experienced some turnover – that is unavoidable in this industry. But, overall, we are well below the industry average in terms of employee turnover.” Kunes Auto Group starts its employee-focused