Business View Magazine l October 2022

167 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 10 KUNES AUTO GROUP The power of relationships P urchasing a car from a dealership – either a new or pre- owned vehicle – is a major decision. The numbers involved and the importance of the purchase can lead to the shopping experience being made in cold, transactional terms, with the importance of the customer relationship being lost. That certainly isn’t the case with Kunes Auto Group, which has remained true to its community-focused roots for decades. “My dad was in the business from 19 years old in my grandfather’s shop,” Scott Kunes, COO of Kunes Auto Group, says. “That was back in the 1950s. My grandfather grew that operation, eventually owning seven stores. He still owns one of them today that he works in from time to time – even though he’s in his 80s now.” AT A GLANCE KUNES AUTO GROUP WHAT: A progressive family-owned and operated automotive dealership WHERE: Over 40 locations; headquarters in Delavan, Wisconsin WEBSITE: www.shopkunes.com