Business View Magazine l October 2022

143 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 10 that it gets displayed on the table, or served at your table, you’re getting an elevated food and beverage experience. So, they’ve been wonderful.” American Concert and Entertainment Services (ACES) is another valuable partnership for the center. “They are our audiovisual team here at the Albany Capital Center, and they are fantastic,” offers Licygiewicz. As a local company with a warehouse in Troy, New York, ACES is able to customize the client experience through their large supply of equipment and abilities. “They were instrumental during the last couple of years in helping us set up production rooms, where people could come in and literally just step into a space, sit down and run a meeting,” says Licygiewicz. “They have expanded to assist our clients in a myriad of different avenues in COVID, outside of COVID, and after COVID. It’s been wonderful to see them flex and grow with the needs that have come from our events.” With the help of the ACCA, some outside of the box thinking, and a lot of team work, the ACC was able to keep its doors open throughout COVID, setting up production rooms for virtual meetings and offering a variety of production services. Albany Capital Center was also able to host sporting events, with a capped number of attendees. “I think it was really about being flexible and figuring out how we could make things work based on the rules and regulations,” conveys Licygiewicz. “Now that the rules and regulations have subsided, we sort of work backwards. Before we used to put an RFP together and say, okay, this is what you need, and we’d ask our specific questions. Now the question is, what do you want to accomplish at your meeting and conference? It used to start with food and beverage, it now starts with the technology piece, because it’s another component.” Over the past several months, virtual offerings have seen a steep decline in popularity, meaning another pivot for the facility. “I think our main ALBANY CAP I TAL CENTER