Business View Magazine l October 2022

120 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 10 majority of its employees worked just as well, if not better, in a home environment at least part of the time. Since restrictions have lessened, the company has moved people back into the office but none of its employees is expected to be physically present in the office five days a week. “We have maybe 30% of staff in the office on any particular day,” Mullen says. “That’s a major change from the way we used to operate. When our lease ends in five or six years, we will reduce our physical footprint. It shows how we are adapting to new ways of working. Hybrid work provides benefits in terms of sustainability and wellbeing and is well suited to the insurance sector.” Even as John Mullen & Company has adapted to embrace digital working, camaraderie in the workplace remains important. “Treating people in a friendly, compassionate fashion can be challenging when you aren’t engaging with them face to face,” Mullen acknowledges. “We work hard to ensure that all our employees continue to prioritize the human touch when they’re dealing with colleagues or customers. In the new world of work, our values remain unchanged.” PREFERRED VENDOR/PARTNER n Hawaii Medical Assurance Association (HMAA) www.hmaa.com HMAA is committed to helping Hawai`i businesses save on group health insurance costs and has been providing quality benefits since 1989. HMAA’s medical plans cover traditional and alternative care including chiropractic, acupuncture, and massage therapy. Additional HMAA benefits include dental, prescription, vision, life insurance, and wellness services.