Business View Magazine | Volume 8, Issue 10

134 BUSINESS VIEW MAGAZINE VOLUME 8, ISSUE 10 applications, First Bank was able to shift employees – meeting the demand, while keeping everyone working throughout the pandemic and training them to fill in where needed. “It wasn’t the traditional sit in a classroom for a week and learn something, it was on the job, learn how to do this while you’re drinking out of the firehose training,” says Ryan. “We had to do a lot of cross-training, because we needed those extra bodies to help with PPP.” During more normal times, there may have been more resistance to this change in job expectations, but First Bank employees were happy to pitch in and work for the people in their community. Ryan notes, “It really created an opportunity, in a time when a lot of people were struggling and anxious, to keep them busy and help them work through it. It gave our folks a real sense of accomplishment.” With 215 employees, Ryan describes the corporate culture as a “combination of a family First Bank employees volunteering at a rehab project for Habitat Bucks County