Business View Magazine | October 2020

204 BUSINESS VIEW MAGAZINE OCTOBER 2020 a service perspective. One of the areas we’ve seen a significant uptick in business is what we call our professional services offering, also known in our industry as ‘smart hands,’ where we really have become the technical arms and legs for many large companies in the Fortune 100 arena. We’re going onsite; we’re doing site surveys; we’re doing deployments for them; we’re managing the projects; we’re doing de- installations. And where that used to be primarily more of a domestic approach, we’re seeing it across the globe. We’re managing thousands of locations throughout Europe, Asia, Latin, and South America in addition to the U.S. And that has been our biggest growth area, this year. “The other thing we’re experiencing is the migration of hardware to becoming more of a software platform; we’re seeing products, today, that are now, truly, software-based. They allow a business to do a much more effective job of managing their network, being not so much hardware-centric. A new relationship that we’re Robert L. Sobel SENIOR VICE PRESIDENT COMMERCIAL INSURANCE Robert.Sobel@cookmaran.com 17-17 Route 208, Fair Lawn, NJ 07410 Tel: 201-475-4442 | Cell: 201-306-2222 | Fax: 201-475-7667 www.cookmaran.com Managing risk. Building trust. PREFERRED VENDOR n Cook Maran & Associates Inc. www.cookmaran.com excited about is a manufacturer named Harmonics. They were always known as a hardware company, but they’ve developed a product that is very much software-based that is replacing the standard cable modem termination systems, known as CMTS, that cable operators utilize to provide your internet – voice, data, and video – to the home. That’s a product that has been well-received by our customer base. It’s a new product, and something that we’re seeing tremendous growth with. “The other product that we’re seeing tremendous acceptance for is a technology called MoCA 2.5. It allows service providers to utilize their existing co-axial cables; it gives them a throughput that they would get as if they deployed fiber. As you know, in the technology market today, everything has become fiber-based because of its much higher transmission speeds. It’s a product that we contract manufacture and have worked closely with the ODM to customize the product to support some of the largest carriers in the world. So, we’re very excited about it; it’s a game-changer from a revenue standpoint. The opportunity, year-to-year, is in the hundreds of millions of dollars. So, it’s a significant growth initiative for us as we move forward.” As Worldwide Supply continues to evolve its Worldwide Services entity, servicing the “new normal” is promising to be a long- term, and potentially lucrative, enterprise.