Business View Magazine | October 2020

202 BUSINESS VIEW MAGAZINE OCTOBER 2020 VanOrden adds. “That was one of the areas we participated in, as well as helping several educational facilities ramp up to support remote learning capabilities being put in place.” VanOrden adds, “The industry is undergoing a significant expansion in terms of companies’ challenges in trying to build out their networks to support the remote workforce. It came in a couple of waves; right after the pandemic, there was a real push to get companies up immediately, and now that they’ve been able to take a breath, we’re starting to see the next wave of planning and strategic thought behind how they move forward in a different manner for the long term. I think we’re going to see a new norm as we go forward. It’s opened companies’ eyes to the fact that they don’t have to have these large expensive office space and buildouts, and that they can effectively communicate and manage workforces remotely. I think that will be the new norm past the COVID era. Once we’ve got that behind us, I don’t think you’ll see things go back exactly the way they were. “The biggest challenge we faced, as we go through this ‘new normal,’ are other companies learning how to work remotely and communicate effectively. Because we grew up in the networking business, the remote communications aspect for us is second nature; we’ve really done it pretty effectively from day one. But other companies are just learning how to do it. So, there’s an educational factor involved in helping companies to understand how they can improve their efficiency in a remote fashion. In fact, it’s as much an educational process as it is a strategic and implementation process.” Going forward, VanOrden says that there are two areas of technology that are going to be key as Worldwide Services continues to serve its clients CEO, Jay VanOrden