Business View Magazine | October 2020

126 BUSINESS VIEW MAGAZINE OCTOBER 2020 machines – that has done quite well for us and, at this point, we are the only credit union in Jacksonville that has them in operation. You can use it as an ATM, or you can push a button and speak to a live representative who works in our contact center and they will walk you through a transaction. These have really helped us transition some of our membership quiet seamlessly.” Regarding remote work, Marovich thinks that even after the pandemic passes, 121 Financial may not necessarily revert to doing business the way it was done in the past. “In our headquarters, we have considered doing a Team A and a Team B rotation, so that we still have that