Business View Magazine - October 2018

90 91 ANDERSON AUTOMOTIVE GROUP keeping it a family business.We have regular family meetings and we have a family strategy for running the business. Most family business- es fail, not because of business-related issues, but because of family-related issues and family dynamics.We focus a lot on keeping members of the family educated and involved and managing those relationships so that the family dynamics don’t impact the business in a negative way. And we treat our people like we would want any of our family members treated.” Of course, those important relationships also extend to the Group’s many important business partners, including Comerica Bank; the JM&A Group, which offers vehicle insurance, car protec- tion plans, and auto finance services; the Moran Group, a Louisiana-based advertising company; and Alan Ram’s Proactive Training Solutions, the industry leader in automotive telephone training, dealership management training, automotive Internet sales training, automotive BDC training, and car sales training. While concentrating on providing friendly, family-oriented service, Anderson says that the company must also continue to make prudent business decisions, as well. “We’ve continued to invest a lot in our facilities and particularly in the service departments,” he asserts. “In all of our locations we struggle – in a good way–with capacity and throughput, trying to capture all the business and provide the same level of service we’ve always wanted to provide. And with some of the margin pressures on the new car side, it’s probably more important than ever.We do have Customizable, long-term, automotive sales training services for dealerships or dealer groups. Alan Ram’s Proactive Training Solutions wants to thank Fred Anderson for their longstanding commitment to training and excellence. We are proud to be a part of their past, current and future success. Call now for more information on the services that we offer: 866.996.4665 Email: info@alanram.com www.alanram.com The Nautical Group recruits world-class talent for industry leaders so both will thrive. 4242 Six Forks Road | Suite 820 | Raleigh, NC 27609 T: 919.719.4441 www.TheNauticalGroup.com • ENTREPRENEURIAL • MIDDLE-MARKET • FORTUNE 1000 • NON-PROFIT ORGANIZATIONS ATLANTA , GA CHARLESTON, SC CHARLOTTE, NC RALEIGH, NC SAVANNAH, GA THANK YOU, ANDERSON AUTOMOTIVE GROUP, FOR THE PARTNERSHIP WE SHARE ACROSS THE CAROLINAS General Construction Preconstruction Construction Management Design-Build Sustainable Construction Virtual Construction www.choateco.com PREFERRED VENDORS n Alan Ram’s Proactive Training Solutions www.alanram.com n The Nautical Group www.TheNauticalGroup.com n Coverall Cleaning www.coverall.com plans to acquire more stores and we also have plans to grow more in the parts and ser- vice business, including the body shop busi- ness. Overall, it’s a strategy to try to be less reliant on new cars, which is the more volatile side of the business.Most of our profits come from parts and services and the used-vehicle business.” The Anderson Automotive Group’s goal is to be “the most admired,most competitive, and most profitable dealership in the Southeast, by delivering a friendly, valuable, and transparent product with every customer, every time.”After more than 60 years of serving those custom- ers in the Carolinas, it’s pretty safe to conclude that this family-owned business has already achieved that very worthy goal.