Business View Magazine - October 2016 147
sumption and about a 15 percent reduction in our wa-
ter consumption. That’s one way in which we’re trying
to upgrade the facility without having to lay out cash,
which is unavailable to us.”
According to Director of Client Services, Mac Camp-
bell, the Center also pursues several other sustainable
or “green” practices. In addition to recycling its paper,
pallets, bottles, and such via Single Stream Recycling,
the facility has a self-contained, self-cleaning pulper
that turns solid food and cardboard waste materials
into compost. “We had the first onsite, organic dehy-
drator in the country in terms of convention centers,”
he asserts. The recycled material is used to fertilize
the Center’s green roof gardens and surrounding land-
scape.
Campbell says that the Center has also found ways to
recycle other useable materials back into the greater
Baltimore area. “One of the great things about con-
ventions is that they leave all kinds of random stuff,
and each show has a different dossier of items they
might leave behind,” he states. “Through our Donation
by Diversion Program, we are able to donate items left
by exhibitors to local not-for-profit organizations. These
items that range from reusable bags to furniture get
diverted from local landfills to the benefit of our com-
munity.”
While the Center’s management ponders the possibili-
ties of future growth, Daidakis believes that the facil-
ity’s many attributes, including its prime location in an
exciting metropolis, its commitment to the local com-
munity, and its reputation for superior service to its
clients, will continue to ensure that its exhibit halls and
meeting rooms remain filled. “We listen to our custom-
ers; we pay attention and prioritize their needs,” she
states. “We have a staff that is service-oriented with a
can-do attitude and service partners who look for ways
to enhance the customer experience in the facility and
in Baltimore.”
And that’s why the Baltimore Convention Center is still
the premier location for conventions, tradeshows, and
expositions in the Mid-Atlantic region.
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