Schwerdtfager adds that modernization includes investing in people as much as systems. “We’ve developed a strong IT team and are even exploring AI tools to support staff,” she says.“We want technology to enhance service, not replace the personal touch.” BUILDING WEALTH AND CONFIDENCE Employee development is another cornerstone of the bank’s philosophy. “We offer an internal Leadership Academy where team members can apply, complete a year-long series of courses, and develop their professional skills,” Fief explains. “It’s all about preparing the next generation of leaders from within.” That investment extends to ownership. About 7.5% of The Bank of Tescott is owned by its employees through an Employee Stock Ownership Plan (ESOP)—a structure that aligns the success of the bank with that of its people. “The ESOP was established about 17 or 18 years FHLBank Topeka makes a di erence by providing reliable liquidity and funding to help our members build strong communities in Colorado, Kansas, Nebraska and Oklahoma. LEARN MORE AT FHLBTOPEKA.COM Together, we can better our community. 124 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 11
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