Business View Magazine - Nov 2023

62 BUSINESS VIEW MAGAZINE VOLUME 10, ISSUE 11 multiple site visits. Capturing pre-existing damages through old-school Polaroids or even digital cameras was tedious,” he admits. Assignar offered a way out. With the COS, Force Civil Solutions’ on-site teams could easily document, both before and after photographs, detailing any damage or anomalies. Hayes elaborates, “This real-time documentation is so detailed that you can even identify if a fence was damaged or the sidewalk was impaired before we began our work.” Assignar’s software provides more than just site documentation for Force Civil Solutions. Hayes mentions the immediate billing process once a job is marked as complete and emphasizes its role in guaranteeing precise quality control/assurance and job costing. The software also aids equipment management by flagging any machinery issues daily, aligning with industry standards. He highlights their ability to monitor safety credentials, ensuring up-to-date certifications for all employees. The software provides a digital edge and has become an essential tool for accountability and trust, especially when addressing potential site damages. He reveals that this system has bolstered their reputation and efficiency, estimating an annual saving to Builders & Trade of around $100,000. Addressing Macroeconomic Challenges Every industry feels the tremor when macroeconomic issues arise, and Force Civil Solutions Ltd. is no exception. These external pressures necessitate a quick thinking and adaptive mindset, and Hayes is up for the challenge. The workforce forms the bedrock of any company, and Hayes is acutely aware of its significance. “Starting with the workforce,” Hayes begins, “we’ve been fortunate. Many of our operators are longstanding employees.” He attributes this loyalty to the company’s ethos. “We probably stand out in the industry for our benefits program, competitive wages Hayes proceeds, “Our day-to-day operations hinge on our COS software called Assignar.” Sharing a bit about its inception, he recalls how he and his partner, Jon, sought a solution to a longstanding issue. The challenge was documenting potential site damages, especially with the sheer number of homes they managed. “Imagine having 1800 homes a year and