Business View Magazine l November 2022

206 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 11 “In some ways in the long-term (the pandemic) helped us because we were able to pick up some new customers and still (service) our existing ones because we always had enough staff to meet their needs,” Anthony says. “It wasn’t always easy but we gained a reputation for being reliable for a whole new group of customers. We never had the level of issues some of our competitors had.” Hiring for current open positions can remain a challenge, but Arrow Linen generally only has a handful of open jobs available these days. New employees who joined the team generally have stuck around because they saw opportunities for growth and building a successful career, John says. Along with human capital challenges, supply chain shortages are an ongoing concern for Arrow Linen. Fortunately, the company has relied on partners like Zecron Textiles in Whitestone,