Business View Magazine l November 2022

195 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 11 Southern divisions, which has helped create a more efficient management structure. “The North Division contains Illinois, Wisconsin, Kansas, and Missouri, and the Southern contains Oklahoma and Texas,” explains Carr. “I focus my time on the Northern division, while our other SVP of Operations, Rachel Shearer, runs the Southern Division. Reorganizing the company’s management structure is helping the company undertake scalable and controlled growth while ensuring all facilities run as per its core operating procedures. “With Rachel and I overseeing operations and John overseeing the clinical end of it, we are slowly developing an organizational structure that can manage such a rapidly growing company. Considering that we started in 2018 and now have fourteen facilities, it is a very exciting time for us, and we want to ensure we have the right structures in place to manage this growth.” Ignite Medical Resorts maintains close ties to the healthcare community in its areas, especially hospitals, clinics, and other healthcare facilities. As McFarlane explains, these close ties are part of the company’s care value chain and represent an indispensable part of its services. “We work closely with our hospital partners across the country, so our providers can follow patients from the hospital to the SNF level of care. That continuity improves service quality because it gives us additional context on guests regarding their clinical history. This visibility enables us to anticipate what care they need and implement a comprehensive care plan ready for when they come through the door.” However, sustaining this level of service requires a formidable pool of employees across the entire care spectrum, an aspect that Carr admits has become more complex to achieve in the wake of the Covid-19 pandemic. “Every facility we have is constantly recruiting IGNI TE MEDI CAL RESORTS