Business View Magazine | Volume 8, Issue 11

34 BUSINESS VIEW MAGAZINE VOLUME 8, ISSUE 11 others,” says Wong. “That’s how you grow your business. It is a very serving-focused type of business model. Which I like.” Starting this new venture in February of 2020, Wong and Bishop could not have anticipated what was coming next. Wong admits, “With COVID, it was touch and go there for a little bit. But I think because of the history that I have with my clients and their referrals, that kept us alive for a bit.” As they move towards the end of their second year, things are going well for My Charlotte Real Estate Agents, even in the challenging Charlotte Market. As Wong explains, “Imagine what everybody says about the U.S. and the lack of inventory, but then you add the fact that we have four seasons, you add the fact that there is a good quality of life here. Charlotte is becoming its own hub within the southeast, which has created a lot of opportunities for people to migrate down here. And that’s created an additional wrinkle to the demand in Charlotte, which has been extremely well received in our industry. That said, we still have to manage that growth because over the long run it’s unsustainable.” Growing the firm has involved the creation of a business model tailored towards what Wong calls “white glove service.” Not wanting to follow