Business View Magazine | November 2019

53 BUSINESS VIEW MAGAZINE NOVEMBER 2019 the best in customer service. Today, operating with a team of highly-trained and educated project managers, warranty managers, and service experts, Regal Pool’s design, quality, and service are unmatched. Buzzell started in the pool industry about 15 years ago, left and tried some other things that didn’t work out, then, with the help of his wife started his own company, which became Regal Pools. He recalls, “About a year later, I brought on my partner, Edwin Escobar, to handle all the things I couldn’t get to because the business grew extremely fast. He’s taken on the burden of 50 percent of it. He handles the construction and implementation of all the projects we’re building, and I handle the day-to-day business operations, as well as sales and design.” The fact that he knew how to build pools, but not design them, didn’t deter Buzzell. Drawing on his background as a “tech kid” who grew up with computers, he was at home with the 2008 swimming pool software that was coming out when he started Regal. To his way of thinking, “It was similar to designing video games, so I was able to create these unique backyards. And, of course, there is studying. I do a lot with Genesis 3 education, and Association of Professional Pool & Spa education. Really hands-on, especially social media, networking with other great designers throughout the country to get a take on what they do and bring it to your own work. It’s a collaborative community as far as design goes in the pool industry.” Regal Pool’s customer territory runs from south Houston to north Houston. Thirty five employees, not including sub-contractors, look after all aspects of the operations. As business has grown, more people have been hired in different areas to cover work on job sites farther out from the main office. “A few of these guys were high school friends of mine in Bangor, Maine, that moved here,” says Buzzell. “They got married, now they live in these perfect locations where I can just send them out from their house to build pools, every morning.” The past four years, the company has maintained 20 percent growth. This year, 2019, it will be REGAL POOLS